The earliest recollection of this bug is traced back to PAN-OS 10.2.0 - July 15, 2026. This bug is fixed in PAN-OS versions 10.2.4. Fixed an issue on Panorama where Export Panorama and devices config bundle ( Panorama > Setup > Operations ) failed with the following error message: Failed to redirect error to /var/log/pan/appweb3-panmodule.log (Permission denied) . On the Panorama management server, Export Panorama and devices config bundle ( Panorama Setup Operations ) fails to export. When the export fails, you are redirected to a new window and the following error is displayed: Failed to redirect error to /var/log/pan/appweb3-panmodule.log (Permission denied) For more information: https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-0-known-and-addressed-issues/pan-os-10-2-0-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-1-known-and-addressed-issues/pan-os-10-2-1-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-2-known-and-addressed-issues/pan-os-10-2-2-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-3-known-and-addressed-issues/pan-os-10-2-3-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-4-known-and-addressed-issues/pan-os-10-2-4-addressed-issues