The earliest recollection of this bug is traced back to PAN-OS 10.2.0 - July 22, 2025. This bug is fixed in PAN-OS versions 10.2.4. Fixed an issue where scheduled report emails ( Monitor>PDF Reports>Email Scheduler ) were not emailed as expected if they included a SaaS Application Usage report. Scheduled report emails ( Monitor PDF Reports Email Scheduler ) are not emailed if: Workaround: To receive a scheduled report email for all other PDF report types: For more information: https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-0-known-and-addressed-issues/pan-os-10-2-0-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-1-known-and-addressed-issues/pan-os-10-2-1-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-2-known-and-addressed-issues/pan-os-10-2-2-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-3-known-and-addressed-issues/pan-os-10-2-3-known-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-4-known-and-addressed-issues/pan-os-10-2-4-addressed-issues https://docs.paloaltonetworks.com/pan-os/11-0/pan-os-release-notes/pan-os-11-0-0-known-and-addressed-issues/pan-os-11-0-0-known-issues https://docs.paloaltonetworks.com/pan-os/11-0/pan-os-release-notes/pan-os-11-0-1-known-and-addressed-issues/pan-os-11-0-1-known-issues https://docs.paloaltonetworks.com/pan-os/11-0/pan-os-release-notes/pan-os-11-0-2-known-and-addressed-issues/pan-os-11-0-2-known-issues https://docs.paloaltonetworks.com/pan-os/11-0/pan-os-release-notes/pan-os-11-0-3-known-and-addressed-issues/pan-os-11-0-3-known-issues https://docs.paloaltonetworks.com/pan-os/11-0/pan-os-release-notes/pan-os-11-0-4-known-and-addressed-issues/pan-os-11-0-4-known-issues https://docs.paloaltonetworks.com/pan-os/11-0/pan-os-release-notes/pan-os-11-0-5-known-and-addressed-issues/pan-os-11-0-5-known-issues https://docs.paloaltonetworks.com/pan-os/11-0/pan-os-release-notes/pan-os-11-0-6-known-and-addressed-issues/pan-os-11-0-6-known-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-0-known-and-addressed-issues/pan-os-11-1-0-known-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-1-known-and-addressed-issues/pan-os-11-1-1-known-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-10-known-and-addressed-issues/pan-os-11-1-10-known-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-11-known-and-addressed-issues/pan-os-11-1-11-known-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-12-known-and-addressed-issues/pan-os-11-1-12-known-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-13-known-and-addressed-issues/pan-os-11-1-13-known-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-14-known-and-addressed-issues/pan-os-11-1-14-known-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-15-known-and-addressed-issues/pan-os-11-1-15-known-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-16-known-and-addressed-issues/pan-os-11-1-16-known-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-2-known-and-addressed-issues/pan-os-11-1-2-known-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-3-known-and-addressed-issues/pan-os-11-1-3-known-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-4-known-and-addressed-issues/pan-os-11-1-4-known-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-5-known-and-addressed-issues/pan-os-11-1-5-known-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-6-known-and-addressed-issues/pan-os-11-1-6-known-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-7-known-and-addressed-issues/pan-os-11-1-7-known-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-8-known-and-addressed-issues/pan-os-11-1-8-known-issues https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-9-known-and-addressed-issues/pan-os-11-1-9-known-issues