The earliest recollection of this bug is traced back to PAN-OS 10.1.0 - July 22, 2025. Fetching the device certificate from the Palo Alto Networks Customer Support Portal (CSP) may fail and displays the following error in the CLI: Workaround: Retrying fetching the device certificate from the Palo Alto Networks CSP. For more information: https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-0-known-and-addressed-issues/pan-os-10-1-0-known-issues https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-1-known-and-addressed-issues/pan-os-10-1-1-known-issues https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-10-known-and-addressed-issues/pan-os-10-1-10-known-issues https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-11-known-and-addressed-issues/pan-os-10-1-11-known-issues https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-12-known-and-addressed-issues/pan-os-10-1-12-known-issues https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-13-known-and-addressed-issues/pan-os-10-1-13-known-issues https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-14-known-and-addressed-issues/pan-os-10-1-14-known-issues https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-2-known-and-addressed-issues/pan-os-10-1-2-known-issues https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-3-known-and-addressed-issues/pan-os-10-1-3-known-issues https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-4-known-and-addressed-issues/pan-os-10-1-4-known-issues https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-5-known-and-addressed-issues/pan-os-10-1-5-known-issues https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-6-known-and-addressed-issues/pan-os-10-1-6-known-issues https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-7-known-and-addressed-issues/pan-os-10-1-7-known-issues https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-8-known-and-addressed-issues/pan-os-10-1-8-known-issues https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-9-known-and-addressed-issues/pan-os-10-1-9-known-issues