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The HPE MR Storage Administrator (MRSA) application startup script is based on theSysV/initscript, which is not supported in SLES version 16, as documented in theSUSE Linux Enterprise Server Release Notes | SUSE Linux Enterprise Server 16.0. As a result, the HPE MRSA application launches successfully right after installation, but it fails to start after a server reboot.After running/opt/HPEMRSA/LSIStorageAuthority/startupLSAUI.sh, the browser launches but displays an "Unable to connect" pop-up box:Also, check the HPE MRSA status by running the/etc/init.d/LsiSASH statuscommand to see if it reportsMR Storage Administrator is stopped:
This issue affects the following HPE MR storage controllers running on SLES version 16:HPE MR216i-a Gen10 Plus x16 Lanes without Cache NVMe/SAS 12G Controller (P26325-B21)HPE MR216i-p Gen10 Plus x16 Lanes without Cache NVMe/SAS 12G Controller (P26324-B21)HPE MR416i-a Gen10 Plus x16 Lanes 4GB Cache NVMe/SAS 12G Controller (P26279-B21)HPE MR416i-p Gen10 Plus x16 Lanes 4GB Cache NVMe/SAS 12G Controller (P06367-B21)HPE MR216i-o Gen11 x16 Lanes without Cache OCP SPDM Storage Controller (P47789-B21)HPE MR216i-p Gen11 x16 Lanes without Cache PCI SPDM Plug-in Storage Controller (P47785-B21)HPE MR408i-o Gen11 x8 Lanes 4GB Cache OCP SPDM Storage Controller (P58335-B21)HPE MR408i-p Gen11 x8 Lanes 4GB Cache PCI SPDM Plug-in Storage Controller (P74775-B21)HPE MR416i-o Gen11 x16 Lanes 8GB Cache OCP SPDM Storage Controller (P47781-B21)HPE MR416i-p Gen11 x16 Lanes 8GB Cache PCI SPDM Plug-in Storage Controller (P47777-B21)
As a workaround, manually start the HPE MRSA service by running the/etc/init.d/LsiSASH startcommand during every server reboot. Then, use the/etc/init.d/LSiSASH statuscommand to confirm that the HPE MRSA service is running:Once the HPE MRSA service is running, launch the HPE MRSA application by running the/opt/HPEMRSA/LSIStorageAuthority/startupLSAUI.shcommand.The issue will be resolved in a future HPE MRSA release. This document will be updated as more information becomes available.
Operating Systems Affected:SUSE Linux Enterprise Server 16
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