BugZero | Hewlett Packard Enterprise BugID a00151130en_us - HPE Storage MSL6480 and MSL3040 Tape Libraries

BugZero | Hewlett Packard Enterprise BugID a00151130en_us - HPE Storage MSL6480 and MSL3040 Tape Libraries - T...

Hewlett Packard Enterprise - Defect ID: a00151130en_us

HPE Storage MSL6480 and MSL3040 Tape Libraries - The Media Initialization Wizard is Using Self-Test Faulted Drives and Then Fails the Initialization

Hewlett Packard Enterprise - Defect ID: a00151130en_us

HPE Storage MSL6480 and MSL3040 Tape Libraries - The Media Initialization Wizard is Using Self-Test Faulted Drives and Then Fails the Initialization

Last updated on September 9th, 2025

BugZero Risk Score
6.3 Medium

Overall: 6.3

Severity: 6.4

Community: 8.2

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Bug Details

Priority: Medium
Views: 2

Description

Summary

On HPE Storage MSL6480 Tape Libraries with firmware 6.40 and later and HPE Storage MSL3040 Tape Libraries with firmware 3330 and later, the media initialization wizard "Select All" option for choosing drives includes all drives, regardless of a self-test failure. If the media initialization wizard runs with a self-test faulted drive, it will note the tape status for the media in the drive as failed initialization.

Scope

This advisory applies to the following HPE MSL Tape Libraries:HPE Storage MSL6480 Tape Library with firmware 6.40 and laterHPE Storage MSL3040 Tape Library with firmware 3330 and laterHPE StoreEver MSL LTO-9 Ultrium 45000 Fibre Channel Drive Upgrade KitHPE StoreEver MSL LTO-9 Ultrium 45000 SAS Drive Upgrade Kit

Resolution

Check the left pane of the RMI screen for any hardware showing a status of Red or Yellow. TheLib Health:tab in the top bar should be green.IMPORTANT: If theLib Health:tab is yellow or red, the cause needs to be investigated for drive issues before proceeding. Select the yellow or red icon to obtain list of events. Select each event for more details to remediate the issue.All event statuses need to be reviewed. The media initialization wizard should only be run using drives with good status. Do not choose any drive that is not in good status.NOTE: The initialization wizard can be re-run on tapes with good status drives that failed with a self-test failed drive. Instructions on running the initialization wizard can be found in theHPE StoreEver MSL6480 Tape Library User and Service Guideor theHPE StoreEver MSL3040 Tape Library User and Service Guide.Revision HistoryDocument VersionRelease DateDetails2September 9, 2025Added the last NOTE in the Resolution section1August 28, 2025Original Document Release

Affected OS

Operating Systems Affected:Not Applicable

Change history

2025-09-09 Added: HPE Storage MSL3040 Tape Library, HPE Storage MSL6480 Tape Library

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Hewlett Packard Enterprise - Defect ID: a00151130en_us

HPE Storage MSL6480 and MSL3040 Tape Libraries - The Media Initialization Wizard is Using Self-Test Faulted Drives and Then Fails the Initialization

Hewlett Packard Enterprise - Defect ID: a00151130en_us

HPE Storage MSL6480 and MSL3040 Tape Libraries - The Media Initialization Wizard is Using Self-Test Faulted Drives and Then Fails the Initialization

Last updated on September 9th, 2025

BugZero Risk Score6.3 Medium

Bug Details

Summary

Scope

Resolution

Affected OS

Links

Top Hewlett Packard Enterprise Defects

Ready to prevent the next vendor outage?

BugZero Risk Score
6.3 Medium