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After updating an HPE Smart Array SR Gen10 Controller to firmware version 6.22, Redfish events are not generated when Smart Storage cache and/or battery status changes occur in the system (e.g., Removal, Replace, Discharge, Offline or Failed Smart Storage, or Cache Ratio Changed).For example:StorageDevice.1.0.WriteCacheTemporarilyDegradedStorageDevice.1.0.WriteCacheProtectedStorageDevice.1.1.BatteryMissingStorageDevice.1.1.BatteryChargingStorageDevice.1.1.BatteryOK
This issue affects HPE Synergy Gen10 or Gen10 Plus Compute Modules with the following controllers updated to firmware version 6.22:HPE Smart Array P416ie-m SR Gen10 (8 Int 8 Ext Lanes/2GB Cache) 12G SAS Mezzanine Controller (804428-B21)HPE Smart Array P416ie-m SR Gen10+ (8 Int 8 Ext Lanes/2GB Cache) 12G SAS Mezzanine Controller (P38721-B21)HPE Smart Array P204i-c SR Gen10 (4 Internal Lanes/1GB Cache) 12G SAS Modular Controller (804424-B21)HPE Smart Array P408i-c SR Gen10 (8 Internal Lanes/2GB Cache) 12G SAS Modular Controller (823856-B21)
This issue is fixed in HPE Smart Array SR controller firmware version 7.11.As a workaround, check for Cache and Battery-related events in the Smart Storage Administrator (SSA) GUI and CLI.Example of a cache status change in the SSA:Example of a battery status change in the SSA:Example when the battery is found in the SSA:Revision HistoryDocument VersionRelease DateDetails2June 4, 2025Updated the Resolution with firmware version 7.11, which contains the fix1October 4, 2023Original Document Release
Operating Systems Affected:Not Applicable
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