Info
After updating an HPE Smart Array SR Gen10 Controller to firmware version 6.22, Redfish events are not generated when Smart Storage cache and/or battery status changes occur in the system (e.g., Removal, Replace, Discharge, Offline or Failed Smart Storage, or Cache Ratio Changed).
For example:
StorageDevice.1.0.WriteCacheTemporarilyDegraded
StorageDevice.1.0.WriteCacheProtected
StorageDevice.1.1.BatteryMissing
StorageDevice.1.1.BatteryCharging
StorageDevice.1.1.BatteryOK
Scope
This issue affects HPE Synergy Gen10 or Gen10 Plus Compute Modules with the following controllers updated to firmware version 6.22:
HPE Smart Array P416ie-m SR Gen10 (8 Int 8 Ext Lanes/2GB Cache) 12G SAS Mezzanine Controller (804428-B21)
HPE Smart Array P416ie-m SR Gen10+ (8 Int 8 Ext Lanes/2GB Cache) 12G SAS Mezzanine Controller (P38721-B21)
HPE Smart Array P204i-c SR Gen10 (4 Internal Lanes/1GB Cache) 12G SAS Modular Controller (804424-B21)
HPE Smart Array P408i-c SR Gen10 (8 Internal Lanes/2GB Cache) 12G SAS Modular Controller (823856-B21)
Resolution
As a workaround, check for Cache and Battery-related events in the Smart Storage Administrator (SSA) GUI and CLI.
Example of a cache status change in the SSA:
Example of a battery status change in the SSA:
Example when the battery is found in the SSA:
This issue will be fixed in future HPE SR Gen10/Gen10 Plus controller firmware release. This document will be updated when more information is available.
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