OPERATIONAL DEFECT DATABASE
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Document Version Release Date Details 2 July 11, 2023 The products were revised in the Affected Products sections and the Products list. 1 July 7, 2023 Original Document Release. When selecting the volume’s menu option, the HPE StoreEasy Management Console displays the following message: Loading enclosures and usable physical drives The HPE StoreEasy Management Console application will hang at this screen and never load the volume configuration.
This issue affects HPE StoreEasy 1000 Storage products with the following product SKUs: S0E00A - HPE StoreEasy 1660 Storage with Microsoft Windows Server IoT 2019 R7G22B - HPE StoreEasy 1660 32TB SAS Storage with Microsoft Windows Server IoT 2019 R7G23B - HPE StoreEasy 1660 64TB SAS Storage with Microsoft Windows Server IoT 2019 R7G24B - HPE StoreEasy 1660 Storage with Microsoft Windows Server IoT 2019
To fix this issue, do one of the following: Upgrade to HPE StoreEasy Management Console version 1.7.0 using the following link: HPE StoreEasy management console Select the management console update from the Settings menu in the HPE StoreEasy Management Console to automatically update the software. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center
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