Info
HPE StoreVirtual Storage systems, HPE Hyper Converged 250 systems for VMware vSphere and HPE Hyper Converged 380 solutions running with StoreVirtual OS version 12.6 and using the StoreVirtual Multi-pathing Extension Module (MEM) on VMware vSphere 6.5 or vSphere 6.7 may experience the following issues:
VMkernal.log being overwritten with excessive messages from MEM plug-in.
StoreVirtual ISCSI LUNs may not automatically attach after vSphere reboots.
Scope
Any of the following HPE solutions running with StoreVirtual version 12.x and using the StoreVirtual MEM feature:
HPE Hyper Converged 250 System
HPE Hyper Converged 380
HPE StoreVirtual 4000 Storage
HPE StoreVirtual VSA Software
Resolution
For HPE StoreVirtual Storage, HPE Hyper Converged 250 Systems for VMware vSphere and Hyper Converged 380 solutions running with StoreVirtual OS version 12.6 and using the StoreVirtual MEM on VMware vSphere versions 6.5 or 6.7, contact HPE Support for upgrade options.
Click on the following URL to locate the HPE Customer Support phone number in your country:
TECHNICAL SUPPORT PHONE NUMBERS
Notes:
For HPE StoreVirtual OS version 12.6 users running with MEM, StoreVirtual OS version 12.6 will still be supported by HPE until a solution is available for HPE StoreVirtual OS version 12.8.
HPE Hyper Converged customers not using MEM should upgrade to HPE StoreVirtual OS version 12.8 according to the inactivation announcement available on
Customer Notice a00095433
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Proactive Updates Subscription Form.
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