Info
Document Version
Release Date
Details
4
August 12, 2021
Revised the Resolution section with the software version that resolves the issue and removed the Workaround section.
3
December 1, 2020
Updated the Resolution section.
2
January 6, 2020
Updated the range of software versions throughout and revised the expected resolve date in the Resolution section.
1
August 11, 2019
Original Document Release.
An issue has been identified with HPE StoreOnce Systems running software versions 3.18.15 to 3.18.18 wherein after upgrading to iLO 4 firmware version 2.60 and later, the iLO GUI login screen may display a message that the self-test for the Embedded Flash/SD-CARD component has reported an issue.
Following is an example of the issue reported on the iLO login screen:
If this self-test warning is displayed, then the iLO NAND should be re-formatted. Access to the HPE Active Health System (AHS) logs may be lost if the NAND remains in a degraded state.
NOTE
: This issue only impacts logging and reporting of the HPE StoreOnce system. There is no impact to the normal operation or performance of the storage system as a result of this issue.
Scope
The following HPE StoreOnce products running software versions 3.18.15 to 3.18.18 are affected by this issue:
Gen 3 multi-node products
:
BB896A: HPE StoreOnce 6500 Backup
BB918A: HPE StoreOnce 6600 System
BB918B: HPE StoreOnce 6600 HIT System
Gen 3 single-node products
:
BB877A: HPE StoreOnce 2700 Backup
BB910A: HPE StoreOnce 2900 Backup
BB913A: HPE StoreOnce 3100 System
BB922A: HPE StoreOnce 3520 System
BB914A: HPE StoreOnce 3540 System
BB878A: HPE StoreOnce 4500 Backup
BB879A: HPE StoreOnce 4700 Backup
BB903A: HPE StoreOnce 4900 Backup
BB915A: HPE StoreOnce 5100 System
BB915B: HPE StoreOnce 5100 HIT System
BB917A: HPE StoreOnce 5500 System
Resolution
This issue is resolved in HPE StoreOnce software version 3.18.20.
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