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Client user gets blocked or sees a CAPTCHA when clicking the mouse button
Client user gets blocked or get CAPTCHA
Bot defense profile is configured with "Rapid Mouse Click" anomaly set to "Block" or "CAPTCHA"
Disable "Rapid Mouse Click" anomaly in the bot-defense profile: 1. Navigate to Security ›› Bot Defense, then select the relevant Bot Profile. 2. From the left-hand menu, click Bot Mitigation Settings. 3. In the Mitigation Settings Exceptions section, click Add Exception. 4. In the search pop-up, search for Rapid Mouse Clicks and add it to the exception list. 5. Update the mitigation action from Block to None.
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