BugZero | F5 BugID 717391 - advCustHelp - how to add, remove, and modify advan...

F5 - Defect ID: 717391

advCustHelp - how to add, remove, and modify advanced customization without it

F5 - Defect ID: 717391

advCustHelp - how to add, remove, and modify advanced customization without it

Last updated on December 31st, 2025

BugZero Risk Score
6.7 Medium

Overall: 6.7

Severity: 7.3

Community: 4.2

Lifecycle: 7.0

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Bug Details

Priority: 3-Major
Status: Verified
Impact Category: Access Policy Manager
Views: 2

Description

Symptoms

Beginning in v13.x, advCustHelp does not work as expected.

Impact

Cannot use advCustHelp to add, remove, or modify advanced customization.

Conditions

Using advCustHelp with version v13.x, or later.

Workaround

Here are the commands to substitute: -- To list all customization groups on the device: tmsh list apm policy customization-group -- To list one customization group, use the following command: tmsh list apm policy customization-group NAMEOFCG -- To add new advanced customization, use the following command: modify apm policy customization-group NAMEOFCG templates add { NAMEOF.INC { local-path PATHTOFILE } } -- To delete advanced customization, use the following command: modify apm policy customization-group NAMEOFCG templates delete { NAMEOF.INC } -- To update files, use the following command: modify apm policy customization-group NAMEOFCG templates modify { NAMEOF.INC { local-path PATHTOFILE } }

Fix Information

Beginning in this release, advCustHelp has been removed.

Behavior Change

Beginning in v13.x, you cannot use advCustHelp to add, remove, or modify advanced customization. Here are the commands to substitute: -- To list all customization groups on the device: tmsh list apm policy customization-group -- To list one customization group, use the following command: tmsh list apm policy customization-group NAMEOFCG -- To add new advanced customization, use the following command: modify apm policy customization-group NAMEOFCG templates add { NAMEOF.INC { local-path PATHTOFILE } } -- To delete advanced customization, use the following command: modify apm policy customization-group NAMEOFCG templates delete { NAMEOF.INC } -- To update files, use the following command: modify apm policy customization-group NAMEOFCG templates modify { NAMEOF.INC { local-path PATHTOFILE } }

Change history

2025-04-28 Added: 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 13.1.5, 13.1.5.1

Relevant Products

Click on a version to see all relevant bugs

Affected versions:13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 13.1.5, 13.1.5.1

Fixed versions: 14.1.0, 14.0.0

Relevant Products

Click on a version to see all relevant bugs

Fixed versions: 14.1.0, 14.0.0

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F5 - Defect ID: 717391

advCustHelp - how to add, remove, and modify advanced customization without it

F5 - Defect ID: 717391

advCustHelp - how to add, remove, and modify advanced customization without it

Last updated on December 31st, 2025

BugZero Risk Score6.7 Medium

Bug Details

Symptoms

Impact

Conditions

Workaround

Fix Information

Behavior Change

Top F5 Defects

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BugZero Risk Score
6.7 Medium