BugZero | F5 BugID 712500 - Unhandled Query Action Drops Stat does not increme...

F5 - Defect ID: 712500

Unhandled Query Action Drops Stat does not increment after transparent cache miss

F5 - Defect ID: 712500

Unhandled Query Action Drops Stat does not increment after transparent cache miss

Last updated on July 18th, 2026

BugZero Risk Score
6.9 Medium

Overall: 6.9

Severity: 7.3

Community: 4.2

Lifecycle: 8.3

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Bug Details

Priority: 3-Major
Status: Verified
Impact Category: Global Traffic Manager (DNS)

Description

Symptoms

After a transparent cache miss, if the LTM DNS profile has Unhandled Query Action set to Drop, the request is dropped without incrementing the Unhandled Query Action Drops stat.

Impact

Inaccurate statistics for the Unhandled Query Action Drops

Conditions

LTM DNS profile with a Transparent Cache and Unhandled Query Action set to Drop.

Workaround

None.

Fix Information

None

Change history

Links

Original Vendor Announcement

Relevant Products

Click on a version to see all relevant bugs

Affected versions:11.5.1, 11.5.1 hf1, 11.5.1 hf2, 11.5.1 hf3, 11.5.1 hf4, 11.5.1 hf5, 11.5.1 hf6, 11.5.1 hf7, 11.5.1 hf8, 11.5.1 hf9, 11.5.1 hf10, 11.5.1 hf11, 11.5.2, 11.5.2 hf1, 11.5.3, 11.5.3 hf1, 11.5.3 hf2, 11.5.4, 11.5.4 hf1, 11.5.4 hf2, 11.5.4 hf3, 11.5.4 hf4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.0 hf1, 11.6.0 hf2, 11.6.0 hf3, 11.6.0 hf4, 11.6.0 hf5, 11.6.0 hf6, 11.6.0 hf7, 11.6.0 hf8, 11.6.1, 11.6.1 hf1, 11.6.1 hf2, 11.6.2, 11.6.2 hf1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.0.0, 12.0.0 hf1, 12.0.0 hf2, 12.0.0 hf3, 12.0.0 hf4, 12.1.0, 12.1.0 hf1, 12.1.0 hf2, 12.1.1, 12.1.1 hf1, 12.1.1 hf2, 12.1.2, 12.1.2 hf1, 12.1.2 hf2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6, 13.0.0, 13.0.0 hf1, 13.0.0 hf2, 13.0.0 hf3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 13.1.5, 13.1.5.1, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 14.1.4.4, 14.1.4.5, 14.1.4.6, 14.1.5, 14.1.5.1, 14.1.5.2, 14.1.5.3, 14.1.5.4, 14.1.5.6, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4

Fixed versions: No known fixed versions

Relevant Products

Click on a version to see all relevant bugs

Fixed versions: No known fixed versions

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F5 - Defect ID: 712500

Unhandled Query Action Drops Stat does not increment after transparent cache miss

F5 - Defect ID: 712500

Unhandled Query Action Drops Stat does not increment after transparent cache miss

Last updated on July 18th, 2026

BugZero Risk Score6.9 Medium

Bug Details

Symptoms

Impact

Conditions

Workaround

Fix Information

Links

Top F5 Defects

Ready to prevent the next vendor outage?

F5 - Defect ID: 712500

Unhandled Query Action Drops Stat does not increment after transparent cache miss

F5 - Defect ID: 712500

Unhandled Query Action Drops Stat does not increment after transparent cache miss

Last updated on July 18th, 2026

BugZero Risk Score6.9 Medium

Bug Details

Symptoms

Impact

Conditions

Workaround

Fix Information

Links

Top F5 Defects

Ready to prevent the next vendor outage?

BugZero Risk Score
6.9 Medium

BugZero Risk Score
6.9 Medium