BugZero | F5 BugID 696544 - APM end users can not change/reset password when a...

F5 - Defect ID: 696544

APM end users can not change/reset password when auth agents are included in per-req policy

F5 - Defect ID: 696544

APM end users can not change/reset password when auth agents are included in per-req policy

Last updated on July 18th, 2026

BugZero Risk Score
6.9 Medium

Overall: 6.9

Severity: 7.3

Community: 4.2

Lifecycle: 8.3

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Bug Details

Priority: 3-Major
Status: Verified
Impact Category: Access Policy Manager

Description

Symptoms

Users cannot change password when AD, Radius or LocalDb auth agents are included in per-req policy.

Impact

Users can not change password.

Conditions

- Per-req policy is attached to Virtual Server. - AD Auth, Radius Auth or LocalDB auth agents are included in per-req policy. - End user is challenged to change/reset the password.

Workaround

None

Fix Information

Users now can successfully change or reset the password.

Change history

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F5 - Defect ID: 696544

APM end users can not change/reset password when auth agents are included in per-req policy

F5 - Defect ID: 696544

APM end users can not change/reset password when auth agents are included in per-req policy

Last updated on July 18th, 2026

BugZero Risk Score
6.9 Medium

Bug Details

Symptoms

Impact

Conditions

Workaround

Fix Information

Links

Top F5 Defects

Ready to prevent the next vendor outage?

F5 - Defect ID: 696544

APM end users can not change/reset password when auth agents are included in per-req policy

F5 - Defect ID: 696544

APM end users can not change/reset password when auth agents are included in per-req policy

Last updated on July 18th, 2026

BugZero Risk Score
6.9 Medium

Bug Details

Symptoms

Impact

Conditions

Workaround

Fix Information

Links

Top F5 Defects

Ready to prevent the next vendor outage?

F5 - Defect ID: 696544

APM end users can not change/reset password when auth agents are included in per-req policy

F5 - Defect ID: 696544

APM end users can not change/reset password when auth agents are included in per-req policy

Last updated on July 18th, 2026

BugZero Risk Score6.9 Medium

Bug Details

Symptoms

Impact

Conditions

Workaround

Fix Information

Links

Top F5 Defects

Ready to prevent the next vendor outage?

F5 - Defect ID: 696544

APM end users can not change/reset password when auth agents are included in per-req policy

F5 - Defect ID: 696544

APM end users can not change/reset password when auth agents are included in per-req policy

Last updated on July 18th, 2026

BugZero Risk Score6.9 Medium

Bug Details

Symptoms

Impact

Conditions

Workaround

Fix Information

Links

Top F5 Defects

Ready to prevent the next vendor outage?

BugZero Risk Score
6.9 Medium

BugZero Risk Score
6.9 Medium