BugZero | F5 BugID 494575 - Cannot export cert/key with names longer than 64 c...

F5 - Defect ID: 494575

Cannot export cert/key with names longer than 64 characters.

F5 - Defect ID: 494575

Cannot export cert/key with names longer than 64 characters.

Last updated on July 18th, 2026

BugZero Risk Score
6.7 Medium

Overall: 6.7

Severity: 7.3

Community: 4.2

Lifecycle: 7.0

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Bug Details

Priority: 3-Major
Status: Verified
Impact Category: TMOS

Description

Symptoms

Cannot export cert/key with names that, once adding the folder name (typically, '/Common/'), results in a string longer than 64 characters.

Impact

Cannot export cert/key. GUI shows error screen with the message: An error has occurred while trying to process your request.

Conditions

When a SSL cert/key created with long name, the system fails to export that cert/key.

Workaround

Create cert/key with names shorter than 64 characters.

Fix Information

None

Change history

Links

Original Vendor Announcement

Relevant Products

Click on a version to see all relevant bugs

Affected versions:11.5.1, 11.5.1 hf1, 11.5.1 hf2, 11.5.1 hf3, 11.5.1 hf4, 11.5.1 hf5, 11.5.1 hf6, 11.5.1 hf7, 11.5.1 hf8, 11.5.1 hf9, 11.5.1 hf10, 11.5.1 hf11, 11.5.2, 11.5.2 hf1, 11.5.3, 11.5.3 hf1, 11.5.3 hf2, 11.5.4, 11.5.4 hf1, 11.5.4 hf2, 11.5.4 hf3, 11.5.4 hf4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.0 hf1, 11.6.0 hf2, 11.6.0 hf3, 11.6.0 hf4, 11.6.0 hf5, 11.6.0 hf6, 11.6.0 hf7, 11.6.0 hf8, 11.6.1, 11.6.1 hf1, 11.6.1 hf2, 11.6.2, 11.6.2 hf1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.1.0, 12.1.0 hf1, 12.1.0 hf2, 12.1.1, 12.1.1 hf1, 12.1.1 hf2, 12.1.2, 12.1.2 hf1, 12.1.2 hf2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6

Fixed versions: No known fixed versions

Relevant Products

Click on a version to see all relevant bugs

Fixed versions: No known fixed versions

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F5 - Defect ID: 494575

Cannot export cert/key with names longer than 64 characters.

F5 - Defect ID: 494575

Cannot export cert/key with names longer than 64 characters.

Last updated on July 18th, 2026

BugZero Risk Score6.7 Medium

Bug Details

Symptoms

Impact

Conditions

Workaround

Fix Information

Links

Top F5 Defects

Ready to prevent the next vendor outage?

F5 - Defect ID: 494575

Cannot export cert/key with names longer than 64 characters.

F5 - Defect ID: 494575

Cannot export cert/key with names longer than 64 characters.

Last updated on July 18th, 2026

BugZero Risk Score6.7 Medium

Bug Details

Symptoms

Impact

Conditions

Workaround

Fix Information

Links

Top F5 Defects

Ready to prevent the next vendor outage?

BugZero Risk Score
6.7 Medium

BugZero Risk Score
6.7 Medium