Symptoms
Because of browser restrictions, F5 Networks' VPN and endpoint checking client do not work on Chrome and Firefox browsers.
Impact
In first case, access policy will fail.
In second case, VPN cannot be launched from browser.
Conditions
Chrome or Firefox is used to connect to APM
-Access policy contains client side end point checks
-User attempts to launch VPN from these browsers
Workaround
Use Internet Explorer.
Fix Information
This release of APM contains web clients based on newer architecture which does not use plugins. These clients are launched using URL scheme, so they now work with Chrome and Firefox as well as Internet Explorer.