BugZero | F5 BugID 1585153 - SSL handshake failures with error message Profile ...

F5 - Defect ID: 1585153

SSL handshake failures with error message Profile <name> cannot load key/cert/chain

F5 - Defect ID: 1585153

SSL handshake failures with error message Profile <name> cannot load key/cert/chain

Last updated on July 28th, 2026

BugZero Risk Score
6.7 Medium

Overall: 6.7

Severity: 7.3

Community: 4.2

Lifecycle: 6.4

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Bug Details

Priority: 3-Major
Status: New
Impact Category: Local Traffic Manager

Description

Symptoms

If the BIG-IP configuration has CA bundle manager with auto-sync enabled, it can lead to error Profile /Common/CAbundle - /config/filestore/files_d/Common_d/certificate_d/:Common:cert2_46889_1 reading: Unknown error.

Impact

SSL connection are failing for the given virtual server associated with the ssl profile.

Conditions

-- The CA bundle is being modified/updated. -- An automatic config sync occurs

Workaround

If possible, disable auto-sync to avoid the issue. Otherwise, when the problem happens: -- Detach the client/server ssl profile from the virtual server, which has association with this file -- Attach the client/server ssl profile to virtual server again after the file is available Another workaround is: Try to open the virtual server in the GUI and update it again with/without any minor change after file is available

Fix Information

None

Change history

Links

Original Vendor Announcement

Relevant Products

Click on a version to see all relevant bugs

Affected versions:13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 13.1.5, 13.1.5.1, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 14.1.4.4, 14.1.4.5, 14.1.4.6, 14.1.5, 14.1.5.1, 14.1.5.2, 14.1.5.3, 14.1.5.4, 14.1.5.6, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 15.1.8.2, 15.1.9, 15.1.9.1, 15.1.10, 15.1.10.2, 15.1.10.3, 15.1.10.4, 15.1.10.5, 15.1.10.6, 15.1.10.7, 15.1.10.8, 16.0.0, 16.0.0.1, 16.0.1, 16.0.1.1, 16.0.1.2, 16.1.0, 16.1.1, 16.1.2, 16.1.2.1, 16.1.2.2, 16.1.3, 16.1.3.1, 16.1.3.2, 16.1.3.3, 16.1.3.4, 16.1.3.5, 16.1.4, 16.1.4.1, 16.1.4.2, 16.1.4.3, 16.1.5, 16.1.5.1, 16.1.5.2, 16.1.6, 16.1.6.1, 17.0.0, 17.0.0.1, 17.0.0.2, 17.1.0, 17.1.0.1, 17.1.0.2, 17.1.0.3, 17.1.1, 17.1.1.1, 17.1.1.2, 17.1.1.3, 17.1.1.4, 17.1.2, 17.1.2.1, 17.1.2.2, 17.1.3, 17.1.3.1, 17.1.3.2, 17.1.3.4

Fixed versions: No known fixed versions

Relevant Products

Click on a version to see all relevant bugs

Fixed versions: No known fixed versions

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F5 - Defect ID: 1585153

SSL handshake failures with error message Profile <name> cannot load key/cert/chain

F5 - Defect ID: 1585153

SSL handshake failures with error message Profile <name> cannot load key/cert/chain

Last updated on July 28th, 2026

BugZero Risk Score6.7 Medium

Bug Details

Symptoms

Impact

Conditions

Workaround

Fix Information

Links

Top F5 Defects

Ready to prevent the next vendor outage?

F5 - Defect ID: 1585153

SSL handshake failures with error message Profile <name> cannot load key/cert/chain

F5 - Defect ID: 1585153

SSL handshake failures with error message Profile <name> cannot load key/cert/chain

Last updated on July 28th, 2026

BugZero Risk Score6.7 Medium

Bug Details

Symptoms

Impact

Conditions

Workaround

Fix Information

Links

Top F5 Defects

Ready to prevent the next vendor outage?

BugZero Risk Score
6.7 Medium

BugZero Risk Score
6.7 Medium