Symptoms
The below error will be logged on /var/log/ltm during the startup and the "Reboot Required" prompt may appear even after multiple reboots.
mcpd[9528]: 01070608:0: License is not operational (expired or digital signature does not match contents).
Also,
The Database error (13) will be logged in /var/log/ltm during startup:
err mcpd[]: 01070710:3: Database error (13), Cannot update_indexes/checkpoint DB object, class:private_mac_addr_freelist status:13 - EdbCfgObj.cpp, line 127.
Impact
The license is not operational and the services may not run. Also, it may impact traffic.
Conditions
-- 15.1.4 to 15.1.8.2
Workaround
Ensure the mcpd daemon is running using the command "bigstart status mcp" in the BIG-IP shell and restart the chmand daemon using the command "bigstart restart chmand".
[root@bigip1:Active:Standalone] config # bigstart status mcpd
mcpd
run (pid 16367) 3 days
[root@bigip1:Active:Standalone] config # bigstart restart chmand
[root@bigip1:Active:Standalone] config #
If you enter the above commands, there is a possibility of traffic interruption.
Fix Information
A communication issue occurred between the chmand and mcpd daemons while exchanging the platform information. The issue is fixed.
