Symptoms

In NetWorker 9.0.1, the Job Monitor request is failing. Examining the modtest log it showed that the nsradmin commands are failing to run.An example of nsradmin command and error is below. nsradmin -s <Networker Server hostname> . type: NSR show type; version; hostname print quit failed to write to child child exited with status 1 When attempting to run the nsradmin command from NetWorker (without DPA), the error noticed was: # cd /usr/sbin # nsradmin -s <Networker Server hostname> 143820:nsradmin: Unable to establish RAP connection with <Networker Server hostname> el: Unable to set user privileges based on user token for root on <Networker Server hostname>: Security token has expired.

Cause

The NetWorker authentication token expired.

Resolution

The workaround is to run the nsrlogin command from NetWorker as below. /usr/sbin # nsrlogin -u <administrator> -p <password>- Authentication succeeded After running nsrlogin, DPA can run nsradmin commands and get a successful Job Monitor collection. Contact NetWorker Support for additional assistance to avoid this from recurring.

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