Symptoms

An error appears in the Avamar UI with Symptom Code 52601. A Dial Home may also be sent. 

Cause

A hardware event has occurred on one of the nodes.

Resolution

Review the article matching the description and EventID (where applicable): Avamar: Gen4S Hardware: Symptom Code 52627 - MAJ BMC VoltageAvamar: Gen4s Hardware: MAJ BIOS Critical Interrupt #05 PCIe Cor Sensor PCIe Warn ReceiverAvamar: Gen4s Hardware: Symptom Code 52631 - MAJ BMC Power Unit #nn Pwr Unit: Redund Insufficient Resources / Status Failure detectedAvamar: Gen4s Hardware: Symptom Code 52632 - MAJ BMC Power Unit #nn Pwr Unit Status Failure detectedAvamar: Gen4s Hardware: Symptom Code 52633 - MAJ BMC Power Supply #50 PSx Status Failure detectedAvamar: Gen4s Hardware: Symptom Code 52601/52633 - MAJ Bios Memory #02 Mmry ECC Sensor Uncorrectable ECC NODE 0 CHANNEL 0 DIMM N/DIMM_NNAvamar: Gen4s Hardware: Symptom Code 52601/52634 - MAJ BMC Power Supply #50 PSn Status Config Error

Support Cases