Symptoms

A warning is displayed in the screenshots when attempting to run the Pre Upgrade health checks. Gathered data collects (refer to KB 483583 on How to gather Service Data from a Dell Unity: array), and run triage on them TRiiAGE_SPlogs.txt file: B 08/29/16 08:14:03.616 UpdateProvider 180001 [INFO] User: Health check has been started. B 08/29/16 08:14:32.315 PreUpdateHealhthChk 0 [INFO] System: Msg: Key=[flr::check_if_storage_pool_recovery_is_required_3] Level=[external] Title=[Flare: Check if storage pool recovery is required ] Full Error Log=[/nas/log/check_health.160829-081403.log] /nas/log/check_health.160829-081403.log 2016-08-29T08:14:31+00:00 check_if_storage_pool_recovery_is_required: (Pass Pass Pass Fail) .. .. .. One or more warnings have occurred. It is recommended that you follow the instructions provided to correct the problem then try again. Upgrade cannot proceed. ------------------------------------Warnings------------------------------------ Flare: Check if storage pool recovery is required The following pools do not appear to be in a healthy state: * P4, Database Prod Pool - This storage pool has exceeded the capacity threshold you specified. To allocate more storage space, add additional disks to your system. (https://W.X.Y.Z/help/webhelp/- en_US/index.htm?#unity_c_storage_pool_at_or_near_full_capacity.html) Action : Upgrade may continue, but the recommended course of action is to escalate this issue through your support organization. Provide this output with the escalation. ERROR_CODE=flr::check_if_storage_pool_recovery_is_required_3|Warning|P4, Database Prod Pool - This storage pool has exceeded the capacity threshold you specified. To allocate more storage space, add additional disks to your system. (https://W.X.Y.Z/help/webhelp/en_US/index.htm?#unity_c_storage_pool_at_or_near_full_capacity.html) -------------------------------------------------------------------------------- Check Result: Warning

Cause

After going through TRiiAGE_SPlogs.txt and /nas/log/check_health.160829-081403.log, it is seen that Pool P4 has exceeded the capacity threshold.

Resolution

To rectify the situation: Under Storage, select Pools.Select the relevant pool, and then select the Edit icon.On the Usage tab, increase the alert threshold to a percentage above the used amount.Rerun the Pre Upgrade Health Checks Note: The alert threshold is the percentage of storage allocation at which Unisphere generates notifications about the amount of space remaining in the pool. You can set this value between 50% and 84%.

Support Cases