Symptoms

Migrating a VM from vCenter, the migrate option is grayed out.The migrate option is grayed out even when the VM is powered off.

Cause

The affected VM is not removed from disabled_methods after completing a previous backup.In this case the Avamar backup is running. The VM should be removed from disabled_methods after completing the backup.

Resolution

Caution: Take a snapshot of vCenter prior to editing the database. To resolve this issue, follow the steps below: Take a snapshot of the vCenter VM.Log in to the vCenter mob using this URL:https://vcenterIP/mob Find the affected VM moref ID.SSH to vCenter and stop the vpxd service.service-control --stop vmware-vpxd Enter into VCDB./opt/vmware/vpostgres/current/bin/psql -d VCDB -U postgres Verify the content of the disabled methods table and see if the affected VM is there.select * from VPX_DISABLED_METHODS WHERE ENTITY_MO_ID_VAL = 'vm-ID from step 3' Delete this affected VM entry.delete from VPX_DISABLED_METHODS WHERE ENTITY_MO_ID_VAL = 'vm-ID from step 3' Start the vpxd service. service-control --start vmware-vpxd Log in to the vCenter web client, and see if the VM migrate option is visible again.

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