Symptoms

Running Configure CE wizard and encountered the following error: CeClusterException: An error occurred when gathering information for CE Cluster on server [HOSTNAME]. BuildNodeAndStorageList failed. Failed to build WinDevice list on node [HOSTNAME]. ManagementException: Message: []. Mof file is not compiled on node [HOSTNAME]. Failed to build WinDevice list on node [HOSTNAME]. ManagementException: Message: []. Mof file is not compiled on node [HOSTNAME]. Attempting to manually compile the SRDF/CE MOF files also fails when attempting to compile CEUtil.mof with the error: C:\Program Files\EMC\Cluster-Enabler\mof>mofcomp CEUtil.mof Microsoft (R) MOF Compiler Version 10.0.14393.0 Copyright (c) Microsoft Corp. 1997-2006. All rights reserved. Parsing MOF file: CEUtil.mof MOF file has been successfully parsed Storing data in the repository... An error occurred while processing item 3 defined on lines 95 - 103 in file CEUtil.mof: Error Number: 0x80041026, Facility: WMI Description: Class has instances Compiler returned error 0x80041026

Cause

Reviewing the configuration, found that the CEUtil.mof file is failing to register EMC_CE_UTILITY in WMI. We confirmed that the WMI repository was not corrupt but found that the Win32_ProviderEx class was not empty. Using the following command, we can see that software that is named LanDesk has entries in this WMI class: WMIC /NAMESPACE:\\root\cimv2 PATH Win32_ProviderEx SRDF/CE expects this namespace to be empty, so this was causing this conflict. 

Resolution

Workaround: Use the command: "WMIC /NAMESPACE:\\root\cimv2 PATH Win32_ProviderEx" to identify the Name value of the software using this key. Uninstall this software and if necessary, use the following command to delete the entries: WMIC /NAMESPACE:\\root\cimv2 PATH Win32_ProviderEx where Name="PROVIDER_NAME" DELETE For example, the output in this case showed one of the entries with the Name column showing: LANDesk_SystemCPU, so the command would be: WMIC /NAMESPACE:\\root\cimv2 PATH Win32_ProviderEx where Name="LANDesk_SystemCPU" DELETE Once the namespace is empty, manually run the command: C:\Program Files\EMC\Cluster-Enabler\mof>mofcomp CEUtil.mof This should now be successful.

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