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Microsoft Teams screen border area flickers during a video call on Citrix VDI (Citrix Workspace version 24.5.10) when Teams optimization is enabled. Initially Microsoft Teams starts with the client in a full window, during the call, the video switches to a smaller window, and the nonintersecting area flickers. Examples of the flicker on the border area of the Microsoft Teams screen: Affected Platforms: Dell Pro 14 Essential PV14250 Dell Pro 14 Essential PV14255 Dell Pro 14 PC14250 Dell Pro 14 PC14255 Dell Pro 15 Essential PV15250 Dell Pro 15 Essential PV15255 Dell Pro 16 PC16250 Dell Pro 16 PC16255 Dell Pro 16 Plus PB16250 Dell Pro 16 Plus PB16255 Dell Pro Micro Plus QBM1250 Dell Pro Micro QCM1250 Dell Pro Micro QCM1255
Citrix VideoProcess uses RGB format as input instead of the typical YUV format. This is specific to the DX9p multimedia component within the AMD graphics driver.
AMD Graphics Driver Update the AMD graphics driver to version 32.0.12046.3001, A01 or newer to resolve this issue. Back to Top
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