OPERATIONAL DEFECT DATABASE
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Errors observed: com.vmware.vcIntegrity.lifecycle.EsxImage.SolutionNotFound for com.vmware.vsphere-ha version 8.0.3-XXXXXXXX HSM manifest not found setting desired image spec for cluster failed cannot find vSphere HA master agent
Missing HA solution in the vLCM depot, stale desired-state entries in the VUM database.
Caution: Take a snapshot of vCenter before proceeding. Stop Update Manager: service-control --stop vmware-updatemgr Switch to the VUM user and connect to database: su updatemgr -s /bin/bash psql -U vumuser -d VCDB Inspect tables (optional): table pm_software_desired_states; table pm_software_compliances; Delete stale rows: Globally: DELETE FROM pm_software_compliances; DELETE FROM pm_software_desired_states; Or target a single cluster (replace DOMAIN-ID): DELETE FROM pm_software_compliances WHERE desired_state_id IN ( SELECT desired_state_id FROM pm_software_desired_states WHERE entity_id='domain-ID' ); DELETE FROM pm_software_desired_states WHERE entity_id='domain-ID'; Exit database and return to root: \q Restart Update Manager: service-control --start vmware-updatemgr Reenable vSphere HA on the cluster If the HA solution is still missing Regenerate the VxRail Manager certificate (run on vCenter): /usr/lib/vmware-updatemgr/bin/updatemgr-utility.py install-cert <VxRail-FQDN> Ensure vlcm_enabled=true using API (on VxRail Manager): curl -X PUT -H "Content-Type: application/json" -d '{"value":"true"}' --unix-socket /var/lib/vxrail/nginx/socket/nginx.sock http://127.0.0.1/rest/vxm/internal/configservice/v1/configuration/keys/vlcm_enabled Disable legacy batch upgrade (on VxRail Manager) by setting: lcmProperties.force.legacy.batch.upgrade=false vi /var/lib/vmware-marvin/lcm_advanced_mode.properties Reupload the correct composite bundle and sync depots.
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