Symptoms

The PFxMU UI cannot be logged into as the "Login" button is greyed out. Impact Inability to manage the PowerFlex System.

Cause

The SSO pod is unable to reach the PFxM database, causing the login button to not work properly. 

Resolution

Restart the SSO pod to correct this issue. From one of the PowerFlex Management Platform (PFMP) nodes, run this command: kubectl rollout restart deployment -n powerflex sso Wait a couple of minutes. Verify that the SSO pod is properly running: kubectl get pods -n powerflex |grep -v ui | grep sso Once it shows "1/1 Running," retry the login page. Impacted Version PowerFlex Manager 4.5.x Fixed In Version PowerFlex Manager 4.6

Support Cases