Symptoms

Dell desktop may encounter a blue screen error related to the graphics driver. The issue occurs when the computer has a NVIDIA GeForce Graphics card with driver version 31.0.15.4609. Reported errors include but not limited to the followings: nvlddmkm0X0000009F0X00000119DRIVER_POWER_STATE_FAILURE Affected Platforms: Alienware DesktopsInspiron DesktopsOptiPlex DesktopsPrecision DesktopsVostro DesktopsXPS Desktops Affected NVIDIA GeForce Graphics Cards: GTX1050GTX1060GTX1650GTX1650 SuperGTX1660GTX1660 SuperGTX1660 TiRTX2060 SIRTX2060 SuperRTX2070RTX2070 SuperRTX2080RTX2080 SuperRTX2060 Super LCRTX2080 TiRTX3050RTX3060RTX3060 TiRTX3070RTX3070 TiRTX3080RTX3080 TiRTX3090RTX3090 TiRTX4060RTX4060 TiRTX4070RTX4070 TiRTX4080RTX4090

Cause

This is due to the NVIDIA High-Definition Audio driver's power state failure.

Resolution

Updating to NVIDIA GeForce Graphics Driver version 32.0.15.6094, A00 or later on the computer resolves the issue. To download and install the driver, reference How to Download and Install Dell Drivers.

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