OPERATIONAL DEFECT DATABASE
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Affected Systems: DD6400 Network Card (NIC) cannot be configured or accessed. The System generates an Alert ( ENVIRONMENT-00049 ) reporting 'an invalid hardware configuration': DD-CLI command # alerts show current Current Alerts -------------- Id Post Time Severity Class Message ------ ------------------------ -------- --------------- ----------------------------------------------------------------------------- p0-758 Tue Nov 29 17:53:38 2022 WARNING HardwareFailure EVT-ENVIRONMENT-00049: The system detected an invalid hardware configuration. I/O Cards show misconfiguration on the affected Eth/NIC slots: DD-CLI command: # enclosure show misconfiguration Enclosure Show Misconfiguration ------------------------------- Memory Risers: No misconfiguration found. Memory DIMMs: No misconfiguration found. IO Cards: Slot Device Status ---- --------------------------------------------- ---------- 5 Quad Port 10Gbase-SR or Quad Port 10Gbase-CX1 wrong type 7 Quad Port 10Gbase-SR or Quad Port 10Gbase-CX1 wrong type ---- --------------------------------------------- ---------- CPUs: No misconfiguration found. Disks: No misconfiguration found.
Additional and or Optional cards were purchased for other Dell products and installed into the DD6400 by mistake. The list of supported NICs is provided below. NOTE: QLogic 41164 (PN: 0HY9T) is NOT supported. NIC Part Numbers for Slot 5,7,8 are: DDJKY or PGRFV: "CRD,NTWK,4X10G,SFP+, INTEL" HN7J7: "CRD,NTWK,DP,INTEL,25G,SFP" K5V44: "CRD,NTWK,10G BASE-T,QP,INTEL"
Power-off the DD Unit and remove the unsupported Network Card/s. Replace them with Supported NICs.
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