Symptoms

In the scenario that this error appears in the SDDC manager UI: DepotConnectionFailureException: Error downloading bundle [https://dl.dell.com/downloads/DLD3273_VxRail-7.0.400-Composite-Upgrade-Slim-Package-for-7.0.x.zip] from dl.dell.com:null lcm-debug.log 2023-03-01T15:32:21.713+0000 ERROR [vcf_lcm,9e0fca36b3bcdf3f,38ba,bundleId=VXRAIL7-0-400-27701512DLD3273_VxRail-7-0-400-Composite-Upgrade-Slim-Package-for-7-0-x-zip] [c.v.e.s.l.b.d.d.DepotBundleDownloadServiceImpl,Scheduled-5] Got IOException while downloading bundle https://dl.dell.com/downloads/DLD3273_VxRail-7.0.400-Composite-Upgrade-Slim-Package-for-7.0.x.zip: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target 2023-03-01T15:32:21.713+0000 ERROR [vcf_lcm,9e0fca36b3bcdf3f,38ba] [c.v.e.s.l.s.i.BundleDownloadExceptionHandlerImpl,Scheduled-5] Bundle download failed com.vmware.evo.sddc.lcm.model.depot.exception.DepotConnectionFailureException: Error downloading bundle https://dl.dell.com/downloads/DLD3273_VxRail-7.0.400-Composite-Upgrade-Slim-Package-for-7.0.x.zip from dl.dell.com:null

Cause

This issue is caused by SDDC Manager not having the proxy certificate imported into its trust store.There is a proxy set and depots were connected.Upon further investigation into the logs, it can be seen certificate errors when trying to reach dl.dell.com through the proxy.

Resolution

To resolve this issue, follow this VMware article How to import Proxy server certificate to SDDC manager trust store. (77262) to import the proxy certificate into the SDDC manager trust store.

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