Symptoms

After an upgrade, the following messages appear when logging in as admin or root: Using keyboard-interactive authentication. You are required to change your password immediately (password aged) ********** WARNING ********** Password complexity minimum requirements - at least 2 upper case characters - at least 2 lower case characters - at least 2 numerical characters - at least 2 special characters (i.e. !@#.,) - at least 14 characters in length Changing password for admin. (current) UNIX password: Checking the accounts using the chage -l command shows that the accounts have expired passwords. For example: root@avamar:~/#: chage -l admin Password: Minimum: 1 Maximum: 60 Warning: 7 Inactive: 35 Last Change: Feb 25, 2025 Password Expires: Apr 25, 2025 Password Inactive: May 30, 2025 Account Expires: Never root@avamar:~/#: chage -l root Minimum: 1 Maximum: 60 Warning: 7 Inactive: -1 Last Change: Feb 25, 2025 Password Expires: Apr 25, 2025 Password Inactive: Never Account Expires: Never

Cause

It is likely the Avamar hardening packages have been installed during the upgrade. This alters the password settings and should be set back after upgrade. It is likely whoever performed the upgrade did not revert the password settings.

Resolution

1. As root, using the chage command, revert the admin and root accounts back so that the passwords never expire: chage -m 0 -M 99999 -I -1 -E -1 <user> For example: chage -m 0 -M 99999 -I -1 -E -1 admin Aging information changed. chage -m 0 -M 99999 -I -1 -E -1 root Aging information changed. 2. Verify that Check that the accounts now have "Password Expires" as Never: root@avamar:~/#: chage -l admin Password: Minimum: 1 Maximum: 60 Warning: 7 Inactive: 35 Last Change: Feb 25, 2025 Password Expires: Never Password Inactive: Never Account Expires: Never root@avamar:~/#: chage -l root Minimum: 1 Maximum: 60 Warning: 7 Inactive: -1 Last Change: Feb 25, 2025 Password Expires: Never Password Inactive: Never Account Expires: Never

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