Symptoms

Affected Platforms: LatitudeOptiPlexPrecision WorkstationInspironVostroXPSG-SeriesAlienware Maximize the speed of the wired connection on your Dell or Alienware computers equipped with the Killer E2400 or E2500 Ethernet card. Computers equipped with a Killer Ethernet adapter may not reach maximum bandwidth over a wired connection.

Cause

Not Applicable

Resolution

There is a speed limit option in the Killer Control Center software that you can adjust to solve this issue. Here are the steps to change the speed limits: Open the Killer Control CenterClick Settings on the left menuClick Set Bandwidth Limits (Figure 1)Set the upload and download speeds according to your connection then click Apply Settings (Figure 2) Figure 1: (English Only) Killer Control Center Settings Figure 2: (English Only) Killer Control Center Settings If the problem persists, reference the articles below for additional troubleshooting steps: How to Perform a Clean Installation to Solve Most Intel Killer Performance Suite Issues Fix network connection issues in Windows Installing or Updating the Intel Killer Control Center

Support Cases