Symptoms

When Dell PowerStore encounters an issue, an error alert is generated to help identify the issue. This article explains the different possible causes and the relevant solutions for these error alerts. If your issue is not resolved despite the solution provided, check the technical support contact options. Note: Cannot find the information you need? Let us know using the feedback form at the bottom of this article.

Cause

Find the Resolution section for more details on the cause.

Resolution

Alert IDSDNAS_TREEQUOTA_HARD_LIMIT_EXCEEDEDAlert TextTotal space usage for file system %(fs), quota tree %(treePath) has reached the hard quota limit. Users can no longer write to the quota tree unless this issue is addressed.Error Code(0x01300603)DescriptionThe hard quota limit is reached or exceeded for the quota tree specified in the error message. All further write operations for the quota tree fail. Users can no longer write to the quota tree unless this issue is addressed.Resolution Remediation Users must delete unwanted files or directories in the quota tree, reducing the percentage of used space. Alternatively, the administrator may increase the hard quota limit for the quota tree using PowerStore Manager. To configure using PowerStore Manager use: FileSystem -> Quotas -> Tree quotas It is important to refresh the quota view to have reliable values by using the "refresh quota usage" option for each Filesystem. Additional info can be found at: KB article 130110: PowerStore: Info Hub - Product Documentation & Videos Configuring SMBConfiguring NFS Alert IDSDNAS_TREEQUOTA_MULTIPLE_HARD_LIMIT_BREACHAlert TextTotal space usage for file system %(fs), quota tree %(treePath) has exceeded the preferred (soft quota) limit, grace period, and hard quota limit. Soft quota limit crossed %(softViolations) times, grace period expired %(softGraceExpiredViolations) times, hard quota limits reached %(hardViolations) times. Users can no longer write to the quota tree unless this issue is addressed. First violation %(firstViolation), most recent violation %(lastViolation).Error Code(0x01300605)DescriptionHard quota limits are reached multiple times for the specified tree in the error message. If usage still exceeds quota limits, then all further write operations for the specified tree fail.Resolution Remediation Too much space is consumed on the specified quota tree. Users must delete unwanted files or directories in the quota tree, reducing the percentage of used space. Alternatively, the administrator may increase the hard quota limits for the quota tree using PowerStore Manager. To configure using PowerStore Manager use: FileSystem -> Quotas -> Tree quotas Note: It is important to refresh the quota view to have reliable values by using the "refresh quota usage" option for each file system. Additional info can be found at: KB article 130110: PowerStore: Info Hub - Product Documentation & Videos Configuring SMBConfiguring NFS Alert IDSDNAS_TREEQUOTA_SOFT_LIMIT_GRACE_EXPIREDAlert TextTotal space usage for file system %(fs), quota tree %(treePath) has exceeded the preferred (soft quota) limit, and the grace period has expiredError Code(0x01300602)DescriptionThe soft quota limit is crossed, and the grace period has expired for the quota tree specified in the error message. All further write operations for the quota tree failResolution Remediation Users must delete unwanted files or directories in the quota tree, reducing the percentage of used space. Alternatively, the administrator may increase the block soft quota limit for the quota tree using PowerStore Manager. To configure using PowerStore Manager use: FileSystem -> Quotas -> Tree quotas It is important to refresh the quota view to have reliable values by using the "refresh quota usage" option for each file system. Additional info can be found at: KB article 130110: PowerStore: Info Hub - Product Documentation & Videos Configuring SMBConfiguring NFS

Support Cases