BugZero | Citrix NetScaler BugID NSHELP-41158 - LAS license retrieval fails in NetScaler Console o...

Citrix NetScaler - Defect ID: NSHELP-41158

LAS license retrieval fails in NetScaler Console on-prem when using a proxy with Cloud Connect to connect to NetScaler Console service.

Citrix NetScaler - Defect ID: NSHELP-41158

LAS license retrieval fails in NetScaler Console on-prem when using a proxy with Cloud Connect to connect to NetScaler Console service.

Last updated on April 16th, 2026

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Severity: N/A

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Bug Details

Status: Fixed

Description

The vendor has published 1 unique mention(s) for this bug: 1. LAS license retrieval fails in NetScaler Console on-prem when using a proxy with Cloud Connect to connect to NetScaler Console service. Modules: 1. Infrastructure Latest urls for this bug: 1. https://docs.netscaler.com/en-us/updates?product=NetScaler%20Console%20on-prem%20%28ADM%29&version=13.1&build=61.28 2. https://docs.netscaler.com/en-us/updates?product=NetScaler%20Console%20on-prem%20%28ADM%29&version=13.1&build=62.27 3. https://docs.netscaler.com/en-us/updates?product=NetScaler%20Console%20on-prem%20%28ADM%29&version=14.1&build=51.83 4. https://docs.netscaler.com/en-us/updates?product=NetScaler%20Console%20on-prem%20%28ADM%29&version=14.1&build=56.71 5. https://docs.netscaler.com/en-us/updates?product=NetScaler%20Console%20on-prem%20%28ADM%29&version=14.1&build=60.57

Change history

2026-04-16 Added: 13.1 Build 61.28, 13.1 Build 62.27, 14.1 Build 51.83, 14.1 Build 56.71

2026-04-16 Removed: Build 13.1-61.28, Build 13.1-62.27, Build 14.1-51.83, Build 14.1-56.71

2026-03-26 Added: Build 13.1-61.28

2026-03-25 Added: Build 13.1-62.27

2026-03-25 Removed: Build 13.1-62.21

2026-03-09 Added: Build 13.1-62.21

2025-12-05 Added: Build 14.1-51.83, Build 14.1-56.71

Relevant Products

Click on a version to see all relevant bugs

Affected versions:13.1 Build 61.28, 13.1 Build 62.27, 14.1 Build 51.83, 14.1 Build 56.71

Fixed versions: 14.1 Build 60.57

Relevant Products

Click on a version to see all relevant bugs

Affected versions:13.1 Build 61.28, 13.1 Build 62.27, 14.1 Build 51.83, 14.1 Build 56.71

Fixed versions: 14.1 Build 60.57

Top Citrix NetScaler Defects

Defect ID: NSHELP-43462
In pooled licensing mode, for NetScaler SDX devices, only the Platinum edition is allocated. Standard and Advanced editions are not allocated even when values are provided.
Defect ID: NSHELP-42663
NetScaler BLX instance upgrades initiated through NetScaler Console fail even when NetScaler BLX instances are up and operational. This issue occurs because the pre-upgrade check incorrectly reports the instances as unreachable, which prevents the successful upgrade.
Defect ID: NSHELP-42103
Pitboss logs might sometimes flood ns.log when the SSLVPN or IC feature is enabled and cache memory is set to 492 MB, specifically when the number of NetScaler packet engines is 4 or 5.
Defect ID: NSCONFIG-13745
The license pre-check fails during installation when NetScaler is configured with legacy file-based licensing and an extension blob is applied. Workaround: Skip the license expiry check by passing the --skip_lic_exp_chk flag, e.g., ./installns --skip_lic_exp_chk .
Defect ID: NSHELP-42818
This issue will impact you if you have an SDX migrated or migrating from any type of NetScaler local license (fixed capacity subscription or perpetual license) file based licensing to any type of license with LAS based licensing and the legacy file-based licenses have not been deleted from the SVM. Impact: If there is any local legacy file-based license yet existing on the SVM after having transitioned to LAS, then the expiry of the file-based license triggers the un-licensing of the SDX (SVM and VPX on SDX) on the date of that license file expiry. Workaround: Delete the local file-based license(s) on the SVM after the migration to LAS has been done successfully. The file-based licenses would be located in SVM folder /mpsconfig/license and must be deleted from this folder using the shell prompt.

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Citrix NetScaler - Defect ID: NSHELP-41158

LAS license retrieval fails in NetScaler Console on-prem when using a proxy with Cloud Connect to connect to NetScaler Console service.

Citrix NetScaler - Defect ID: NSHELP-41158

LAS license retrieval fails in NetScaler Console on-prem when using a proxy with Cloud Connect to connect to NetScaler Console service.

Last updated on April 16th, 2026

BugZero Risk Score0.0 Coming soon

Bug Details

Top Citrix NetScaler Defects

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