BugZero | Citrix NetScaler BugID NSHELP-38646 - The jumbo packet transfer might not work without a...

Citrix NetScaler - Defect ID: NSHELP-38646

The jumbo packet transfer might not work without an additional reset after rebooting a NetScaler MPX containing Fortville NICs (10G, 25G, 40G).

Citrix NetScaler - Defect ID: NSHELP-38646

The jumbo packet transfer might not work without an additional reset after rebooting a NetScaler MPX containing Fortville NICs (10G, 25G, 40G).

Last updated on April 29th, 2026

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Bug Details

Status: Fixed

Description

The vendor has published 1 unique mention(s) for this bug: 1. The jumbo packet transfer might not work without an additional reset after rebooting a NetScaler MPX containing Fortville NICs (10G, 25G, 40G). Modules: 1. Platform Latest urls for this bug: 1. https://docs.netscaler.com/en-us/updates?product=NetScaler%20ADC%20%28includes%20NetScaler%20Gateway%29&version=13.1&build=56.18 2. https://docs.netscaler.com/en-us/updates?product=NetScaler%20ADC%20%28includes%20NetScaler%20Gateway%29&version=14.1&build=38.53

Change history

2026-04-29 Added: 13.1 Build 56.18, 14.1 Build 38.53

2026-04-29 Removed: Build 13.1-56.18, Build 14.1-38.53

2025-02-24 Added: Build 13.1-56.18, Build 14.1-38.53

Top Citrix NetScaler Defects

Defect ID: NSHELP-41484
NetScaler might generate the lsof_<hostname> file each time you create a support bundle. However, the system fails to remove these files immediately after the generation process is complete.
Defect ID: NSHELP-42609
The NetScaler packet engine might crash due to a defect in backend TLS 1.3 connection state handling during teardown. On NetScaler SDX platforms with multiple instances, a crash in one instance can also affect other instances sharing the same crypto hardware.
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Client requests might fail if HTTP/2 header values contain space characters. These spaces can trigger header frame processing errors, particularly when the client sends improperly formatted header values.
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Defect ID: NSHELP-42103
Pitboss logs might sometimes flood ns.log when the SSLVPN or IC feature is enabled and cache memory is set to 492 MB, specifically when the number of NetScaler packet engines is 4 or 5.

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Citrix NetScaler - Defect ID: NSHELP-38646

The jumbo packet transfer might not work without an additional reset after rebooting a NetScaler MPX containing Fortville NICs (10G, 25G, 40G).

Citrix NetScaler - Defect ID: NSHELP-38646

The jumbo packet transfer might not work without an additional reset after rebooting a NetScaler MPX containing Fortville NICs (10G, 25G, 40G).

Last updated on April 29th, 2026

BugZero Risk Score0.0 Coming soon

Bug Details

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Top Citrix NetScaler Defects

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