OPERATIONAL DEFECT DATABASE
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IE-9320 switch experiencing high platform memory utilization and may crash due to lack of memory. The process consuming memory significantly is timingd. #show processes memory platform sorted System memory: 4014172K total, 3666652K used, 347520K free, Lowest: 344532K Pid Text Data Stack Dynamic RSS Name ---------------------------------------------------------------------- 6912 595 2377740 136 112 2377740 timingd 4037 215212 327908 136 20 327908 linux_iosd-imag 10202 175 113296 136 200 113296 fed main event 001105: Oct 5 2023 13:11:15.679: %PLATFORM-4-ELEMENT_WARNING: Switch 1 R0/0: smand: 1/RP/0: Used Memory value 91% exceeds warning level 90%. Top memory allocators are: Process: timingd_rp_0. Tracekey: 1#3071a0f5832aa9a3bca6d3ca182f181c Callsite ID: 619F6AA46BA08000 (diff_call: 1087230). Process: sessmgrd_rp_0. Tracekey: 1#b44ea4236894367b2d02919a82fdd3e1 Callsite ID: AA241D4DD8D38000 (diff_call: 12269). Process: linux_iosd-imag_rp_0. Tracekey: 1#584cb3ad6beaa220f91ede98d8eb0b19 Callsite ID: 48C950725EE4003 (diff_call: 6489).
This has been seen on a IE-9320-26S2C switch running IOS-XE 17.09.02 so far
The workaround is to proactively reload the switch before memory reaches 100% to prevent an unexpected reload. A reload will free up memory but this is a temporary fix. In some instances, this issue has been linked to PTP instability. If PTP is not actively syncing in your environment, disabling the default PTP configuration may help prevent the leak: no ptp clock transparent domain 0 profile default
IE-9320 switch experiencing high platform memory utilization and may crash due to lack of memory. The process consuming memory significantly is timingd.
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