OPERATIONAL DEFECT DATABASE
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"Installer will perform impact only check. Please wait. ", "", "Verifying image bootflash:/nxos.9.3.11.bin for boot variable \"nxos\".", "[# ] 0%####################] 100% -- SUCCESS", "", "Verifying image type.", "[# ] 0%####################] 100% -- SUCCESS", "####################] 100% -- FAIL.", "Return code 0x404F0003 (SRG file not present/some modules are not supported in target image).", "Pre-upgrade check failed. Return code 0x40930012 (SRG extraction failed)." Software BIOS: version 05.47 NXOS: version 9.3(10) BIOS compile time: 04/28/2022 NXOS image file is: bootflash:///nxos.9.3.10.bin NXOS compile time: 7/8/2022 9:00:00 [07/08/2022 20:10:17] Hardware cisco Nexus9000 C93180YC-FX Chassis
Checking the install log history, it shows that SRG extraction is failing. wait_for_child: Waiting for procjob: 6854 to exit get_global_percentage: NO data available . return 0. installer_state_change: old_state: INSTALLER_STA TE_SRG_EXTRACTION_WAIT, new_state: INSTALLER_STATE_SRG_COLLECTION progress 0 installer_state_change: State changed from INSTALLER_STATE_SRG_EXTRACTION_WAIT to INSTALLER_STATE_SRG_COLLECTION. installer_state_change: action function called extract_srg_async: Index: 1, URI: bootflash:sys_img installer_state_change: old_state: INSTALLER_STATE_SRG_COLLECTION, new_state: INSTALLER_STATE_SRG_EXTRACTION_WAIT progress 0 installer_state_change: State changed from INSTALLER_STATE_SRG_COLLECTION to INSTALLER_STATE_SRG_EXTRACTION_WAIT. installer_state_change: action function called Could not extract SRG "/isan/etc/srg.sro" from image "/bootflash/sys_img" wait_for_child: Waiting for procjob: 7262 to exit srv_installer_job_done: procjob operation failed. (0x404F0003) process_srg_extraction_done: SRG extraction failed (0x404F0003). get_global_percentage: NO data available . return 0. installer_state_change: old_state: INSTALLER_STA TE_SRG_EXTRACTION_WAIT, new_state: INSTALLER_STATE_ABORTING progress 0 installer_state_change: State changed from INSTALLER_STATE_SRG_EXTRACTION_WAIT to INSTALLER_STATE_ABORTING. installer_state_change: action function called
In all cases a retry has fixed the issue.
Intermittent issue. Bootflash format check is done just before srg extraction. In some cases, files in bootflash are not accessible as soon as bootflash format check is complete which leads to srg extraction failing.
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