OPERATIONAL DEFECT DATABASE
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- ASR1002 running on 17.6.4 crashed due to "Critical process cpp_cp_svr fault on fp_0_0 (rc=134)" - core file generated - This issue happened on 17.6.2 a couple of times and we suspect it was related to CSCwb39237 and upgraded to a fixed version 17.6.4; however it is still happening after the upgrade
Not applicable
Not applicable
Some outputs are not available in the admin-tech: 2023-08-04 07:18:21 UTC show control summary DEBUG item does not exist - User sess 632 doesn't exist Failed to attach: item does not exist - User sess 632 doesn't exist It seems the device was in error state Aug 03 14:01:24 VF0050-5072 cpp_cdm[24045]: Shutting down CPP MDM while client(s) still connected Aug 03 14:01:24 VF0050-5072 audispd[413]: type=AVC msg=audit(1691071284.072:567156): avc: denied { sendto } for pid=24045 comm="cpp_cdm_svr" path="/run/systemd/journal/dev-log" scontext=system_u:system_r:polaris_cpp_cdm_t:s0 tcontext=system_u:system_r:syslogd_t:s0 tclass=unix_dgram_socket permissive=1 Aug 03 14:01:24 VF0050-5072 audispd[413]: type=SYSCALL msg=audit(1691071284.072:567156): arch=c000003e syscall=44 success=yes exit=84 a0=1b a1=564b7f002bc0 a2=54 a3=4000 items=0 ppid=23430 pid=24045 auid=4294967295 uid=0 gid=0 euid=0 suid=0 fsuid=0 egid=0 sgid=0 fsgid=0 tty=(none) ses=4294967295 comm="cpp_cdm_svr" exe="/tmp/sw/mount/asr1000-mono-universalk9.V176_4_CSCWD13352_3.SPA.pkg/usr/cpp/bin/cpp_cdm_svr" subj=system_u:system_r:polaris_cpp_cdm_t:s0 key=(null) Aug 03 14:01:24 VF0050-5072 audispd[413]: type=PROCTITLE msg=audit(1691071284.072:567156): proctitle=2F746D702F73772F66702F302F302F66702F6D6F756E742F7573722F6370702F62696E2F6370705F63646D5F737672002D52 Aug 03 14:01:24 VF0050-5072 audispd[413]: type=UBACKTRACE msg=audit(1691071284.072:567156): backtrace=libc.so.6+0xdba2c:libc.so.6+0xd5346:libcpp_mdm.so+0x3d0:ld-linux-x86-64.so.2+0xeca0:libc.so.6+0x1895d:libc.so.6+0x18b2a:libcpp_cdm_svr_lib.so+0x16fb:libcpp_cdm_svr_lib.so+0x23be:libbinos.so+0x110a0:libcpp_cdm_svr_lib.so+0x2a2c:libcpp_common_os.so+0x158ee:libevlib.so+0x8f52:libevlib.so+0x9b60:libcpp_common_os.so+0x181f2:cpp_cdm_svr+0x728:libc.so.6+0x1e60:cpp_cdm_svr+0x32a Aug 03 14:01:24 VF0050-5072 kernel: CPP 0 pid 24045: Unregistered all subdevices for access error Aug 03 14:01:24 VF0050-5072 pman:[23599]: %PMAN-3-PROCHOLDDOWN: F0/0: pman: The process cpp_cdm_svr has been helddown (rc 69) Aug 03 14:01:24 VF0050-5072 audispd[413]: type=UNKNOWN[1333] msg=audit(1691071284.219:567157): op=adjust old=0 new=-33 Aug 03 14:01:24 VF0050-5072 audispd[413]: type=SYSCALL msg=audit(1691071284.219:567157): arch=c000003e syscall=159 success=yes exit=5 a0=7f5dabc6e8c0 a1=0 a2=7f5dabc6e980 a3=23 items=0 ppid=9717 pid=10239 auid=4294967295 uid=0 gid=0 euid=0 suid=0 fsuid=0 egid=0 sgid=0 fsgid=0 tty=(none) ses=4294967295 comm="linux_iosd-imag" exe="/tmp/sw/mount/asr1000-mono-universalk9.V176_4_CSCWD13352_3.SPA.pkg/usr/binos/bin/x86_64_crb_linux_iosd-universalk9-ms" subj=system_u:system_r:polaris_iosd_t:s0 key=(null) Aug 03 14:01:24 VF0050-5072 audispd[413]: type=PROCTITLE msg=audit(1691071284.219:567157): proctitle=2F746D702F73772F72702F302F302F72705F73656375726974792F6D6F756E742F7573722F62696E6F732F62696E2F6C696E75785F696F73642D696D616765002D6E003332373638002D6D0037303030002D63002F636F6E666967 Aug 03 14:01:24 VF0050-5072 audispd[413]: type=UBACKTRACE msg=audit(1691071284.219:567157): backtrace=libc.so.6+0xdaef7:x86_64_crb_linux_iosd-universalk9-ms+0xaf63065:x86_64_crb_linux_iosd-universalk9-ms+0x9cd1373:x86_64_crb_linux_iosd-universalk9-ms+0x845cb10:x86_64_crb_linux_iosd-universalk9-ms+0x84621ff:x86_64_crb_linux_iosd-universalk9-ms+0x84733de:x86_64_crb_linux_iosd-universalk9-ms+0x847e75b:x86_64_crb_linux_iosd-universalk9-ms+0x8467da1:x86_64_crb_linux_iosd-universalk9-ms+0x845fed2:x86_64_crb_linux_iosd-universalk9-ms+0x10256bb8 Aug 03 14:01:24 VF0050-5072 pvp:[23637]: %PMAN-5-EXITACTION: F0/0: pvp: Process manager is exiting: Critical process cpp_cp_svr fault on fp_0_0 (rc=134) Aug 03 14:01:24 VF0050-5072 FTMD[7505]: %Cisco-SDWAN-VF0050-5072-ftmd-6-INFO-1400002: Notification: 8/3/2023 14:1:24 bfd-state-change severity-level:major host-name:"VF0050-5072" system-ip:10.245.9.73 src-ip:10.126.128.186 dst-ip:10.126.128.6 proto:ipsec src-port:12346 dst-port:12346 local-system-ip:10.245.9.73 local-color:"mpls" remote-system-ip:10.245.9.2 remote-color:"mpls" new-state:down deleted:false flap-reason:bfd-deleted Aug 03 14:01:25 VF0050-5072 dmi_ports_fetch[24151]: %SERVICES-2-NORESOLVE_LOCAL: F0/0: btman: Error resolving local FRU: Invalid argument Aug 03 14:01:25 VF0050-5072 FTMD[7505]: %Cisco-SDWAN-VF0050-5072-ftmd-6-INFO-1400002: Notification: 8/3/2023 14:1:24 bfd-state-change severity-level:major host-name:"VF0050-5072" system-ip:10.245.9.73 src-ip:10.126.128.186 dst-ip:10.126.128.6 proto:ipsec src-port:12346 dst-port:12346 local-system-ip:10.245.9.73 local-color:"mpls" remote-system-ip:10.245.9.2 remote-color:"mpls" new-state:down deleted:true flap-reason:bfd-deleted Aug 03 14:01:25 VF0050-5072 audispd[413]: type=UNKNOWN[1333] msg=audit(1691071285.235:567158): op=adjust old=0 new=-33 Aug 03 14:01:25 VF0050-5072 audispd[413]: type=SYSCALL msg=audit(1691071285.235:567158): arch=c000003e syscall=159 success=yes exit=5 a0=7f5dabc6e8c0 a1=0 a2=7f5dabc6e980 a3=23 items=0 ppid=9717 pid=10239 auid=4294967295 uid=0 gid=0 euid=0 suid=0 fsuid=0 egid=0 sgid=0 fsgid=0 tty=(none) ses=4294967295 comm="linux_iosd-imag" exe="/tmp/sw/mount/asr1000-mono-universalk9.V176_4_CSCWD13352_3.SPA.pkg/usr/binos/bin/x86_64_crb_linux_iosd-universalk9-ms" subj=system_u:system_r:polaris_iosd_t:s0 key=(null) Aug 03 14:01:25 VF0050-5072 audispd[413]: type=PROCTITLE msg=audit(1691071285.235:567158): proctitle=2F746D702F73772F72702F302F302F72705F73656375726974792F6D6F756E742F7573722F62696E6F732F62696E2F6C696E75785F696F73642D696D616765002D6E003332373638002D6D0037303030002D63002F636F6E666967 Aug 03 14:01:25 VF0050-5072 audispd[413]: type=UBACKTRACE msg=audit(1691071285.235:567158): backtrace=libc.so.6+0xdaef7:x86_64_crb_linux_iosd-universalk9-ms+0xaf63065:x86_64_crb_linux_iosd-universalk9-ms+0x9cd1373:x86_64_crb_linux_iosd-universalk9-ms+0x845cb10:x86_64_crb_linux_iosd-universalk9-ms+0x84621ff:x86_64_crb_linux_iosd-universalk9-ms+0x84733de:x86_64_crb_linux_iosd-universalk9-ms+0x847e75b:x86_64_crb_linux_iosd-universalk9-ms+0x8467da1:x86_64_crb_linux_iosd-universalk9-ms+0x845fed2:x86_64_crb_linux_iosd-universalk9-ms+0x10256bb8 Aug 03 14:01:25 VF0050-5072 btman_rotate_immediate[24401]: %SERVICES-2-NORESOLVE_LOCAL: F0/0: btman: Error resolving local FRU: Invalid argument Aug 03 14:01:25 VF0050-5072 btman_rotate_immediate[24401]: %SERVICES-3-INVALID_CHASFS: F0/0: btman: Thread 0x7fb9357164c0 has no global chasfs context Aug 03 14:01:25 VF0050-5072 FTMD[7505]: %Cisco-SDWAN-VF0050-5072-ftmd-6-INFO-1400002: Notification: 8/3/2023 14:1:24 bfd-state-change severity-level:major host-name:"VF0050-5072" system-ip:10.245.9.73 src-ip:10.126.128.186 dst-ip:10.126.129.42 proto:ipsec src-port:12346 dst-port:12346 local-system-ip:10.245.9.73 local-color:"mpls" remote-system-ip:10.245.9.106 remote-color:"mpls" new-state:down deleted:false flap-reason:bfd-deleted Aug 03 14:01:25 VF0050-5072 FTMD[7505]: %Cisco-SDWAN-VF0050-5072-ftmd-6-INFO-1400002: Notification: 8/3/2023 14:1:24 bfd-state-change severity-level:major host-name:"VF0050-5072" system-ip:10.245.9.73 src-ip:10.126.128.186 dst-ip:10.126.129.42 proto:ipsec src-port:12346 dst-port:12346 local-system-ip:10.245.9.73 local-color:"mpls" remote-system-ip:10.245.9.106 remote-color:"mpls" new-state:down deleted:true flap-reason:bfd-deleted Aug 03 14:01:25 VF0050-5072 FTMD[7505]: %Cisco-SDWAN-VF0050-5072-ftmd-6-INFO-1400002: Notification: 8/3/2023 14:1:24 bfd-state-change severity-level:major host-name:"VF0050-5072" system-ip:10.245.9.73 src-ip:10.126.128.186 dst-ip:10.126.128.150 proto:ipsec src-port:12346 dst-port:12346 local-system-ip:10.245.9.73 local-color:"mpls" remote-system-ip:10.245.9.59 remote-color:"mpls" new-state:down deleted:false flap-reason:bfd-deleted Aug 03 14:01:25 VF0050-5072 dmi_ports_fetch[24757]: %SERVICES-2-NORESOLVE_LOCAL: C0/1: btman: Error resolving local FRU: Invalid argument Aug 03 14:01:25 VF0050-5072 FTMD[7505]: %Cisco-SDWAN-VF0050-5072-ftmd-6-INFO-1400002: Notification: 8/3/2023 14:1:24 bfd-state-change severity-level:major host-name:"VF0050-5072" system-ip:10.245.9.73 src-ip:10.126.128.186 dst-ip:10.126.128.150 proto:ipsec src-port:12346 dst-port:12346 local-system-ip:10.245.9.73 local-color:"mpls" remote-system-ip:10.245.9.59 remote-color:"mpls" new-state:down deleted:true flap-reason:bfd-deleted Aug 03 14:01:25 VF0050-5072 btman_rotate_immediate[24980]: %SERVICES-2-NORESOLVE_LOCAL: C0/1: btman: Error resolving local FRU: Invalid argument Aug 03 14:01:25 VF0050-5072 btman_rotate_immediate[24980]: %SERVICES-3-INVALID_CHASFS: C0/1: btman: Thread 0x7f72fff0e4c0 has no global chasfs context Aug 03 14:01:26 VF0050-5072 FTMD[7505]: %Cisco-SDWAN-VF0050-5072-ftmd-6-INFO-1400002: Notification: 8/3/2023 14:1:24 bfd-state-change severity-level:major host-name:"VF0050-5072" system-ip:10.245.9.73 src-ip:10.126.128.186 dst-ip:10.126.128.110 proto:ipsec src-port:12346 dst-port:12346 local-system-ip:10.245.9.73 local-color:"mpls" remote-system-ip:10.245.9.34 remote-color:"mpls" new-state:down deleted:false flap-reason:bfd-deleted Aug 03 14:01:26 VF0050-5072 audispd[413]: type=UNKNOWN[1333] msg=audit(1691071286.219:567159): op=adjust old=0 new=-33 Aug 03 14:01:26 VF0050-5072 audispd[413]: type=SYSCALL msg=audit(1691071286.219:567159): arch=c000003e syscall=159 success=yes exit=5 a0=7f5dabc6e8c0 a1=0 a2=7f5dabc6e980 a3=23 items=0 ppid=9717 pid=10239 auid=4294967295 uid=0 gid=0 euid=0 suid=0 fsuid=0 egid=0 sgid=0 fsgid=0 tty=(none) ses=4294967295 comm="linux_iosd-imag" exe="/tmp/sw/mount/asr1000-mono-universalk9.V176_4_CSCWD13352_3.SPA.pkg/usr/binos/bin/x86_64_crb_linux_iosd-universalk9-ms" subj=system_u:system_r:polaris_iosd_t:s0 key=(null) Aug 03 14:01:26 VF0050-5072 audispd[413]: type=PROCTITLE msg=audit(1691071286.219:567159): proctitle=2F746D702F73772F72702F302F302F72705F73656375726974792F6D6F756E742F7573722F62696E6F732F62696E2F6C696E75785F696F73642D696D616765002D6E003332373638002D6D0037303030002D63002F636F6E666967 Aug 03 14:01:26 VF0050-5072 audispd[413]: type=UBACKTRACE msg=audit(1691071286.219:567159): backtrace=libc.so.6+0xdaef7:x86_64_crb_linux_iosd-universalk9-ms+0xaf63065:x86_64_crb_linux_iosd-universalk9-ms+0x9cd1373:x86_64_crb_linux_iosd-universalk9-ms+0x845cb10:x86_64_crb_linux_iosd-universalk9-ms+0x84621ff:x86_64_crb_linux_iosd-universalk9-ms+0x84733de:x86_64_crb_linux_iosd-universalk9-ms+0x847e75b:x86_64_crb_linux_iosd-universalk9-ms+0x8467da1:x86_64_crb_linux_iosd-universalk9-ms+0x845fed2:x86_64_crb_linux_iosd-universalk9-ms+0x10256bb8 Aug 03 14:01:26 VF0050-5072 FTMD[7505]: %Cisco-SDWAN-VF0050-5072-ftmd-6-INFO-1400002: Notification: 8/3/2023 14:1:24 bfd-state-change severity-level:major host-name:"VF0050-5072" system-ip:10.245.9.73 src-ip:10.126.128.186 dst-ip:10.126.128.110 proto:ipsec src-port:12346 dst-port:12346 local-system-ip:10.245.9.73 local-color:"mpls" remote-system-ip:10.245.9.34 remote-color:"mpls" new-state:down deleted:true flap-reason:bfd-deleted Aug 03 14:01:26 VF0050-5072 xinetd[25060]: execve /usr/bin/rsync
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