OPERATIONAL DEFECT DATABASE
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When trying to convert the device to CLI mode, the GUI does not load correctly.
* Device is in config-group mode. * Device UUID has a '/' in it.
Detach the device from the template rather than directly converting the device to CLI mode.
The root cause is that the GUI does not properly escape the '/' in the device UUID when calling the API. Current API Path: http://198.19.39.58/dataservice/system/device/ISR4221/K9-FGL22441453/unlock Correct API Path: http://198.19.39.58/dataservice/system/device/ISR4221%2FK9-FGL22441453/unlock `/var/log/nms/vmanage-server.log` ``` 27-Jun-2023 12:22:42,786 UTC ERROR [5daff3ca-ef04-4c70-a908-65059fe57add] [SLI-EFT-cEdge-vM] [RestfulDefaultExceptionMapper] (default task-5349) |default| Exception while processing request javax.ws.rs.NotFoundException: RESTEASY003210: Could not find resource for full path: http://198.19.39.58/dataservice/system/device/ISR4221/K9-FGL22441453/unlock at org.jboss.resteasy.core.registry.SegmentNode.match(SegmentNode.java:173) ~[resteasy-jaxrs-3.11.2.Final.jar!/:3.11.2.Final] at org.jboss.resteasy.core.registry.RootNode.match(RootNode.java:43) ~[resteasy-jaxrs-3.11.2.Final.jar!/:3.11.2.Final] ```
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