Symptom
A Cisco device running IOS XE might experience an unexpected reboot while Smart agent verifies a Crypto signature, RSA key verification and/or Crypto check ID certificate.
switch uptime is 6 hours, 10 minutes
Uptime for this control processor is 6 hours, 12 minutes
System returned to ROM by Critical software exception at 16:38:01 GMT Tue Dec 7 2021
System restarted at 13:50:12 GMT Tue Jan 3 2023
System image file is "flash:packages.conf"
Last reload reason: Critical software exception
------------------ show logging onboard switch active uptime detail ------------------
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UPTIME SUMMARY INFORMATION
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First customer power on : 10/09/2021 06:12:28
Total uptime : 1 years 2 weeks 0 days 9 hours 45 minutes
Total downtime : 0 years 10 weeks 2 days 3 hours 51 minutes
Number of resets : 52
Number of slot changes : 0
Current reset reason : Critical software exception
Current reset timestamp : 01/03/2023 13:50:05
Current slot : 1
Chassis type : 0
Current uptime : 0 years 0 weeks 0 days 6 hours 0 minutes
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Conditions
IOS XE
RSA verify
Smart licensing
