Symptom

[+] Silent Reloads with no external trigger [+] No Cores, no process log, nothing in logging nvram [+] In internal reset reason we see HW and LCM reload with reason Unknown [+] IOFPGA POWER DEBUG = 8b000400 seen before each reload [+] Log seen in cardcl cardcl_get_device_version_date: ERR RSP: rc -1 errno 38 devid:249 inst:0 major:0 minor:0 sw_ver:0 switch# show logging onboard internal reset-reason Reset Reason for this card: Image Version : 9.3(5) Reset Reason (LCM): Unknown (0) at time Sun Apr 17 02:26:30 2022 <<<<<<<<<<<<<<<<<< Reset Reason (SW): Reset due to patch install (132) at time Mon Feb 14 14:47:33 2022 Reset Reason (HW): Unknown (0) at time Sun Apr 17 02:26:30 2022 Reset Reason for this card: Image Version : 9.3(5) Reset Reason (LCM): Unknown (0) at time Sun Apr 17 02:00:49 2022 <<<<<<<<<<<<<<<<<< Reset Reason (SW): Reset due to patch install (132) at time Mon Feb 14 14:47:33 2022 Reset Reason (HW): Unknown (0) at time Sun Apr 17 02:00:49 2022 Reset Reason for this card: Image Version : 9.3(5) Reset Reason (LCM): Unknown (0) at time Sun Apr 17 01:53:59 2022 <<<<<<<<<<<<<<<<< Reset Reason (SW): Reset due to patch install (132) at time Mon Feb 14 14:47:33 2022 Reset Reason (HW): Unknown (0) at time Sun Apr 17 01:53:59 2022 Last log in OBFL was written at time Sun Apr 17 01:06:51 2022 Reset Reason for this card: Image Version : 9.3(5) Reset Reason (LCM): Unknown (0) at time Mon Feb 14 14:50:34 2022 Reset Reason (SW): Reset due to patch install (132) at time Mon Feb 14 14:47:33 2022 Reset Reason (HW): Module PowerCycled (112) at time Mon Feb 14 14:50:34 2022 switch# show system reset-reason ----- reset reason for module 1 (from Supervisor in slot 1) --- 1) At 606201 usecs after Mon Feb 14 14:47:37 2022 <<<<<<<<<<< No Reload seen here Reason: Reset due to patch install Service: System reset due to reload patch(es) activation Version: 9.3(5) 2) At 260539 usecs after Wed Feb 9 15:10:19 2022 Reason: Reset Requested by CLI command reload Service: Version: 9.3(5) 3) At 731524 usecs after Wed Nov 10 11:40:46 2021 Reason: Module PowerCycled Service: HW check by card-client Version: 4) No time Reason: Unknown Service: Version: 9.3(5)

Conditions

Did not find any find any specific condition: IOFPGA POWER DEBUG = 8b000400 seen before each reload [+] Log seen in cardcl cardcl_get_device_version_date: ERR RSP: rc -1 errno 38 devid:249 inst:0 major:0 minor:0 sw_ver:0

Workaround

Not Available

Further Problem Description