OPERATIONAL DEFECT DATABASE
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After loading the 17.3.3/4 image, the system automatically upgrades primary rommon, and in the following IOS boot, if the user upgrades the golden rommon using IOS CLI "upgrade rom-monitor capsule golden active r0" , causing the golden rommon upgrade, which progresses up to 16% and reloads the setup. Then the setup retries the golden rommon upgrade 3 to 4 times, and in case of failure, it boots into golden rommon as fall back option. It means that the golden rommon was not touched in earlier operations of capsule upgrade. Initializing Hardware...... Initializing Hardware...... Insyde H2OFFT (Flash Firmware Tool) Version (SEG) 200.00.00.02-Beta Copyright (C) 2018 Insyde Software Corp. All Rights Reserved. Platform Name: Grangeville Current Version: GRNV.05.05.15.0026 Update Version: GRNV.05.05.15.0026 Warning : New region (type 2) access rights will be modified Updating Block at FF2A2000h 16%. <<<<<<< After this, switch will automatically make few more attempts to complete the Golden ROMMON Upgrade, but it will always get stuck at 16% and will eventually fail, which will result in the Primary ROMMON showing as failed and the switch will boot from Golden: Initializing Hardware...... System Bootstrap, Version 17.6.1r[FC2], RELEASE SOFTWARE (P) Compiled Wed 05/12/2021 15:39:34.01 by rel Current ROMMON image : Golden <<<<<<< Last reset cause : PrimaryImageBootFailure <<<<<<< LocalSoft C9400-SUP-1XL platform with 16777216 Kbytes of main memory
- loading 17.3.3/4 image, and in the following IOS boot, if the user upgrades the golden rommon using IOS CLI "upgrade rom-monitor capsule golden switch active r0" - Setups hosting CPLD/FPGA version less than 190329 Switch#show firmware version cpld Slot Device Name / Model Firmware Version --------- --------------------------------------- ----------------------------- 2 Supervisor CPLD 17101705 <<<< Older than 0x190329
Switch#upgrade hw-programmable cpld filename bootflash: RP active Firmware upgrade will require the active supervisor to reload. Do you want to proceed?(y/n) *Sep 14 00:22:51.850: %PARSER-5-HIDDEN: Warning!!! ' upgrade hw-programmable cpld filename bootflash: RP active ' is a hidden command. Use of this command is not recommended/supported and will be removed in future.y
When issue further investigated that the issue happens on some setups, where the CPLD/FPGA version is older than 0x190329. the BIOS Protection and extended boot timer functionality in FPGA is supported from version 0x190329. For any reason, if the timer is not extended the setup reboots the setup within one/two minutes approximately. that is why the setup reboots while capsule upgrade in progress (16/17%).
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