...
observed on 9800 WLC 17.3.2 Running trace archive command throws error: WLC#request platform software trace archive % Error: A trace archive command is already in progress. Exiting...
observed on 9800-40 running 17.3.2 probably affects other versions and platforms
Enter devshell (requires TAC on call) request consent-token generate-challenge shell-access auth-timeout 30 request consent-token accept-response shell-access request platform software system shell In devshel, run: rm /tmp/mtr_cntrl
Similar issue observed on 9300 switches and fixed using another bugid.
Cisco Integration
Learn more about where this data comes from
Bug Scrub Advisor
Streamline upgrades with automated vendor bug scrubs
BugZero Enterprise
Wish you caught this bug sooner? Get proactive today.