Symptom

ASA failover with reason service card failure Standby Ready Failed Detect service card failure From SFR TS in process_stderr.log we notice a timeout for app health response from the process manager cardmanager[3975]: In cmgrAppHealthCallback, XSA getting App Health cardmanager[3975]: CMGR PRV: In cmgr_evaluate_app_health Error Error operation timed out getting CriticalStatus from PM.

Conditions

ASA + SFR with monitored service card e.g ASA FirePOWER, 6.6.0.1-7, Up, (Monitored)

Workaround

Disable monitoring for SFR service card to avoid the ASA failovers no monitor-interface service-module https://www.cisco.com/c/en/us/support/docs/security/asa-5500-x-series-firewalls/200944-Disable-Service-Module-Monitoring-on-ASA.html

Further Problem Description