BugZero | Cisco BugID CSCvw12008 - ASA traceback and reload while executing "show tec...

Cisco - Defect ID: CSCvw12008

ASA traceback and reload while executing "show tech-support" command

Cisco - Defect ID: CSCvw12008

ASA traceback and reload while executing "show tech-support" command

Last updated on October 11th, 2023

BugZero Risk Score
7.8 High

Overall: 7.8

Severity: 8.2

Lifecycle: 9.1

Popularity: 4.6

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Bug Details

Description

Symptom

Device is in multicontext (active/active) mode. Execute the "show tech-support" command in system context and device reloads. The unit in which we execute the command will reload while there is no impact on the other unit. This happens everytime tech support command is executed. Reload takes place after "show logging setting" output while tech-support is running. Verified the CPU, Memory, Blocks & resources and everything was fine.

Conditions

ASA 5545 (9.8.4.26) in multicontext mode (Active/Active Failover)

Workaround

None

Further Problem Description

Change history

2025-03-27 Added: 9.10.1, 9.10.1.10, 9.10.1.11, 9.10.1.17, 9.10.1.2, 9.10.1.22, 9.10.1.27, 9.10.1.30, 9.10.1.32, 9.10.1.37, 9.10.1.40, 9.10.1.42, 9.10.1.44, 9.10.1.7, 9.12.1, 9.12.1.2, 9.12.1.3, 9.12.2, 9.12.2.1, 9.12.2.4, 9.12.2.5, 9.12.2.9, 9.12.3, 9.12.3.12, 9.12.3.2, 9.12.3.7, 9.12.3.9, 9.12.4, 9.12.4.2, 9.12.4.4, 9.12.4.7, 9.12.4.8, 9.13.1, 9.13.1.10, 9.13.1.12, 9.13.1.13, 9.13.1.16, 9.13.1.19, 9.13.1.2, 9.13.1.21, 9.13.1.7, 9.14.1, 9.14.1.10, 9.14.1.15, 9.14.1.19, 9.14.1.30, 9.14.1.6, 9.14.2, 9.15.1, 9.15.1.1, 9.8.1, 9.8.1.5, 9.8.1.7, 9.8.2, 9.8.2.14, 9.8.2.15, 9.8.2.17, 9.8.2.20, 9.8.2.24, 9.8.2.26, 9.8.2.28, 9.8.2.33, 9.8.2.35, 9.8.2.38, 9.8.2.45, 9.8.2.8, 9.8.3, 9.8.3.11, 9.8.3.14, 9.8.3.16, 9.8.3.18, 9.8.3.21, 9.8.3.26, 9.8.3.29, 9.8.3.8, 9.8.4, 9.8.4.10, 9.8.4.12, 9.8.4.15, 9.8.4.17, 9.8.4.20, 9.8.4.22, 9.8.4.25, 9.8.4.26, 9.8.4.29, 9.8.4.3, 9.8.4.7, 9.8.4.8, 9.9.1, 9.9.1.2, 9.9.1.3, 9.9.1.4, 9.9.1.5, 9.9.2, 9.9.2.1, 9.9.2.14, 9.9.2.18, 9.9.2.235, 9.9.2.25, 9.9.2.27, 9.9.2.32, 9.9.2.36, 9.9.2.40, 9.9.2.47, 9.9.2.50, 9.9.2.52, 9.9.2.56, 9.9.2.59, 9.9.2.61, 9.9.2.66, 9.9.2.67, 9.9.2.74, 9.9.2.80, 9.9.2.83, 9.9.2.85, 9.9.2.9

Links

Original Vendor Announcement

Relevant Products

Click on a version to see all relevant bugs

Affected versions:9.10.1, 9.10.1.10, 9.10.1.11, 9.10.1.17, 9.10.1.2, 9.10.1.22, 9.10.1.27, 9.10.1.30, 9.10.1.32, 9.10.1.37, 9.10.1.40, 9.10.1.42, 9.10.1.44, 9.10.1.7, 9.12.1, 9.12.1.2, 9.12.1.3, 9.12.2, 9.12.2.1, 9.12.2.4, 9.12.2.5, 9.12.2.9, 9.12.3, 9.12.3.12, 9.12.3.2, 9.12.3.7, 9.12.3.9, 9.12.4, 9.12.4.2, 9.12.4.4, 9.12.4.7, 9.12.4.8, 9.13.1, 9.13.1.10, 9.13.1.12, 9.13.1.13, 9.13.1.16, 9.13.1.19, 9.13.1.2, 9.13.1.21, 9.13.1.7, 9.14.1, 9.14.1.10, 9.14.1.15, 9.14.1.19, 9.14.1.30, 9.14.1.6, 9.14.2, 9.15.1, 9.15.1.1, 9.8.1, 9.8.1.5, 9.8.1.7, 9.8.2, 9.8.2.14, 9.8.2.15, 9.8.2.17, 9.8.2.20, 9.8.2.24, 9.8.2.26, 9.8.2.28, 9.8.2.33, 9.8.2.35, 9.8.2.38, 9.8.2.45, 9.8.2.8, 9.8.3, 9.8.3.11, 9.8.3.14, 9.8.3.16, 9.8.3.18, 9.8.3.21, 9.8.3.26, 9.8.3.29, 9.8.3.8, 9.8.4, 9.8.4.10, 9.8.4.12, 9.8.4.15, 9.8.4.17, 9.8.4.20, 9.8.4.22, 9.8.4.25, 9.8.4.26, 9.8.4.29, 9.8.4.3, 9.8.4.7, 9.8.4.8, 9.9.1, 9.9.1.2, 9.9.1.3, 9.9.1.4, 9.9.1.5, 9.9.2, 9.9.2.1, 9.9.2.14, 9.9.2.18, 9.9.2.235, 9.9.2.25, 9.9.2.27, 9.9.2.32, 9.9.2.36, 9.9.2.40, 9.9.2.47, 9.9.2.50, 9.9.2.52, 9.9.2.56, 9.9.2.59, 9.9.2.61, 9.9.2.66, 9.9.2.67, 9.9.2.74, 9.9.2.80, 9.9.2.83, 9.9.2.85, 9.9.2.9

Fixed versions: No known fixed versions

Relevant Products

Click on a version to see all relevant bugs

Fixed versions: No known fixed versions

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OPERATIONAL DEFECT DATABASE

Cisco - Defect ID: CSCvw12008

ASA traceback and reload while executing "show tech-support" command

Cisco - Defect ID: CSCvw12008

ASA traceback and reload while executing "show tech-support" command

Last updated on October 11th, 2023

BugZero Risk Score7.8 High

Bug Details

Symptom

Conditions

Workaround

Further Problem Description

Links

Top Cisco Defects by Risk Score

Ready to prevent the next vendor outage?

BugZero Risk Score
7.8 High