Symptom
Authentication Status REST API returns partial data for the call below:
API Call:
https://192.168.16.202/admin/API/mnt/AuthStatus/MACAddress/00:50:56:A8:AA:6D/604800/100/All
This call is expected to return 100 records from the last 7 days (604800 seconds) for the specified MAC address, however, it returns partial data only (usually related to the last two days).
Conditions
- REST API calls are being used to retrieve authentication status reports for a specific MAC address.
- The authentications records are available in the device database. This can be checked under Operations > Reports > Endpoints and Users > RADIUS Authentication.
Workaround
No workaround is available.
Further Problem Description
Logging ers in trace level does not generate any erroreneous logs when running the API call. The only logs under ise-psc.log are:
2020-08-03 08:42:01,251 INFO [pool-124-thread-2][] api.services.persistance.dao.DistributionDAO -::::- In DAO getRepository method for HostConfig Type: MNT
2020-08-03 08:42:01,255 INFO [pool-124-thread-2][] cisco.mnt.common.alarms.AlarmWorker -::::- In setMNTStatus setting thisPrimaryMNT to true