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FAC custom alias starting with #key stop working after IOS upgrade to 157-3.M5 when press new call softkey, input FAC alias, then the screen shows "enter number", the call fails after a timeout For more details, refer JIRA CMESRST-309 and CMESRST-314
IOS upgrade to 157-3.M5 or any other version where "CSCvi10123" is committed. FAC on CME.
IOS downgrade where "CSCvi10123" is not committed.
This bug is because of bad code fix CSCvi10123 + CSCvk03388(related to CSCvi10123). A fix for overlapping FAC and NightService code was given for SIP phones on the BE4K product. A similar fix was implemented for SCCP phones as well, which broke the basic FAC feature.
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