Symptom

A cBR-8 Supervisor cpp-cp crash/reload may occur when a queue stuck condition occurs and the following command is executed: show platform hardware qfp active infrastructrue bqs debug qmrt_dump An RP cpp_cp_svr core file is generated

Conditions

A Supervisor stuck queue condition exists: STUCK QUEUE INDICATORS: cBR8#show platform hardware qfp active infrastructure bqs status | i Drain Queue ID Pending Drain: 0x12914 <--------------- value is not 0xffffffff Queue ID Pending Drain: 0xffffffff Queue ID Pending Drain: 0xffffffff Queue ID Pending Drain: 0xffffffff cBR8#show platform software object-manager fp active statistics Forwarding Manager Asynchronous Object Manager Statistics Object update: Pending-issue: 9604, Pending-acknowledgement: 0 <----- many pending issues Batch begin: Pending-issue: 0, Pending-acknowledgement: 0 Batch end: Pending-issue: 0, Pending-acknowledgement: 1 <------- pending acknowledgement Command: Pending-acknowledgement: 0 Total-objects: 826925 Stale-objects: 0 Error-objects: 1 LOG MESSAGE: May 18 22:21:36.932 EDT: %FMFP-3-OBJ_DWNLD_TO_CPP_STUCK: CLC4: fman_fp_image: AOM download to CPP stuck

Workaround

Do not execute the following command while a Supervisor stuck queue condition exists: show platform hardware qfp active infrastructure bqs debug qmrt_dump

Further Problem Description