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Harmony SASE Administrator Portal shows these on the Networks page: Tunnel is down. Tunnel is up but unable to access internal resources.
Tunnel Down Issue Mismatch in IKE Mode and shared secret (PSK) between Harmony SASE Management Platform and the firewall/router. Incorrect Public IP/Remote ID, Harmony SASE Gateway Proposal Subnet, and Remote Gateway Proposal Subnet. Inability to Access Resources Inadequate Route Table Configuration : The Inbound and Outbound rules do not allow traffic flow between the Harmony SASE subnet and the internal network. Firewall Rules/Security Group Issues : Insufficient configuration to allow UDP ports 4500 and 500 for both inbound and outbound traffic. Subnet Overlaps : Overlapping subnets cause interference with traffic flow.
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