Simplify Ofcom
compliance

BugZero automates, simplifies, and reduces the cost of meeting Ofcom requirements by tracking and linking vendor flaws directly to your firm's critical services and impact tolerances

CVE vs Bugs

What does
Ofcom require?

Ofcom rules require operators to identify and continuously monitor third-party software dependencies, proactively mitigate risks, maintain documentation, and oversee supplier performance.

Learn the difference between CVEs and operational bugsLet's go

Where do today's
solutions fall short?

Most of today's tools focus only on CVEs while operational bugs from third-party vendors go untracked and unaddressed, leaving organizations unnecessarily exposed.

Learn how BugZero addresses operational bugsLet's go

What is the impact
of non-compliance?

Organizations are accountable for all operational incidents — even when caused by vendors. Failure to demonstrate proactive risk management can trigger fines and lasting reputational damage.

Learn more in our value guideLet's go

BugZero simplifies Ofcom requirements

BugZero consolidates and evaluates vendor reported operational bugs, ignored by vulnerability management tools, to proactively address risks before they cause an outage and a reportable incident

Consolidate

Consolidate scattered vendor bug data

Filter

Filter reports to find relevant risks to your environment

Enrich

Enrich data with proprietary risk scoring and AI

Prioritize

Prioritize risks and prevent operational incidents while fulfilling audit requirements

Simplify compliance protocols with features aligned with Ofcom requirements

BugZero enables your team to more easily identify and mitigate third-party risks that could impact network availability, performance, or functionality.

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Continuously monitor
third-party risks

BugZero maintains a real time repository of non-security vendor software defects

Ofcom requirement:
Telecom providers must identify and continuously monitor third-party software dependencies

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Prioritize defects
based on relevance

BugZero filters and scores defects by relevance to availability and quality

Ofcom requirement:
Providers must identify and mitigate risks, including non-security software defects, that could impact network availability, performance, or functionality

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Proactively deploy
updates and patches

BugZero supports patch and update processes with real-time vendor intelligence

Ofcom requirement:
Regulation 12 on "Patches and Updates" requires timely deployment of software updates beyond security fixes

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Automated tracking
& documentation

BugZero integrates with ITSM tools for remediation tracking and audit readiness

Ofcom requirement:
Oversight must include patch management, change control, and defect tracking to meet audit requirements, with annual audits for large operators beginning October 2025

"Telecom providers must take appropriate measures to prevent or minimise the adverse effect of anything that compromises network availability, performance, or functionality."

Ofcom Security Act 2021 §105(4)

Ready to prevent the next vendor outage?