Symptoms
Using the APTool for an upgrade fails, with errors in the APTool Logs reporting:
"Updating version alias config failed with error failed with error 400 Client Error: for url: https://example.com/v3/__http://localhost/v1/system/settings/version-aliases__;!!Lp"
or
"Caused by: java.io.FilenNotFoundException: /nfs/vmware/vcf/nfs-mount/bundle/depot/local/softwareCompatibiltySets.json (Permission denied)"
You may also observe these generic error(s):
Error while initiating required functionality: ENABLE_ASYNC_PATCH .....
2023-10-25 18:58:36,048 : Failed to upgrade vcf-commonsvcs
2023-10-25 18:58:38.689 [main] INFO [com.vmware.evo.sddc.lcm.tools.telemetry.asyncpatch.AsyncPatchToolTelemetryAdapter]
Telemetry data collection is not enabled
2023-10-25 18:58:38.689 [main] ERROR
[com.vmware.evo.sddc.lcm.tools.asyncpatch.AsyncPatchToolMain]
Error while initiating required functionality: ENABLE_ASYNC_PATCH
2023-10-25 18:58:38.705 [main] ERROR [com.vmware.evo.sddc.lcm.tools.asyncpatch.AsyncPatchToolMain]
SERVICE_UPGRADE_SCRIPT_FAILED
Cause
This is caused due to improper permissions and/or ownership on the VersionAlias.yml & softwareCompatibilitySets.json files
Resolution
0. Take a snapshot of the SDDC Manager.1. SSH to the SDDC Manager as vcf and then su to root.2. Update the VersionAlias.yml & softwareCompatibilitySets.json permissions correctly:
chmod 640 /opt/vmware/vcf/lcm/lcm-app/conf/VersionAlias.yml
chmod 640 /nfs/vmware/vcf/nfs-mount/bundle/depot/local/softwareCompatibilitySets.json
chown vcf_user:vcf /opt/vmware/vcf/lcm/lcm-app/conf/VersionAlias.yml
chown vcf_user:vcf /nfs/vmware/vcf/nfs-mount/bundle/depot/local/softwareCompatibilitySets.json
3. Restart the CLM service:systemctl restart lcm4. Retry the Async Patch Tool Workflow
Related Information
Async Patch Tool (AP Tool) (88287)
