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Connecting with a Horizon Client/View Client fails to Authenticate with a smartcard and falls back to the Windows password.Logging will record the fallback from smartcard authentication to a standard Windows password login 2023-08-09T07:56:31.708+05:30 DEBUG (19E8-11C0) <ajp-nio-127.0.0.1-8009-exec-1> [ProperoAuthFilter] (SESSION:d123_***_1ab2) Attempting to authenticate against cert-auth 2023-08-09T07:56:31.708+05:30 DEBUG (19E8-11C0) <ajp-nio-127.0.0.1-8009-exec-1> [CertificateAuthFilter] (SESSION:d123_***_1ab2) Client did not use Certificate Authentication, skipping or failing 2023-08-09T07:56:31.708+05:30 DEBUG (19E8-11C0) <ajp-nio-127.0.0.1-8009-exec-1> [CertificateAuthFilter] (SESSION:d123_***_1ab2) Failing Certificate authentication, bypassing for OPTIONAL mode 2023-08-09T07:56:31.708+05:30 DEBUG (19E8-11C0) <ajp-nio-127.0.0.1-8009-exec-1> [ProperoAuthFilter] (SESSION:d123_***_1ab2) Attempting to authenticate against windows-password 2023-08-09T07:56:31.708+05:30 DEBUG (19E8-11C0) <ajp-nio-127.0.0.1-8009-exec-1> [ProperoAuthFilter] (SESSION:d123_***_1ab2) Not authenticated, requesting login page for windows-password <failed smartcard auth after upgrade>
This article provides troubleshooting steps and identifies issues with Custom Control Mapping and smartcards.
Broker services get restarted after secure gateway services when we do an upgrade
SmartCard Authentication fails after upgrade
This matter is corrected with 2309 and will not Impact an update to this release.
After upgrading to Horizon 8.10, a restart of the VMware Horizon view security gateway component is required for smartCard Authentication to work properly.
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